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Mitel Outperforms in IP Telephony and Unified Communications and Collaboration

Unified Communications Featured Article

Mitel Outperforms in IP Telephony and Unified Communications and Collaboration

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July 19, 2010

By Divya Narain, TMCnet Contributor


Ottawa, Canada-based provider of smart unified communications solutions and applications Mitel has announced that it has emerged as a market leader in terms of IP telephony port shipments as well as unified communications and collaboration revenue gain in Q1 calendar year 2010. These findings are based on market research conducted by the Synergy (News - Alert) Research Group.


In its report titled ‘Enterprise Voice Market Share Report Q1 2010,’ Synergy has said that Mitel has recorded a jump of 6.2 percent as compared to Q4 2009. The company has also captured an extra percent of the market share and now occupies 6.7 percent of the market, emerging as the 5th largest player.

Mitel (News - Alert) has performed equally well in the “ Unified Communications & Collaboration (UCC) Worldwide Q1 Market Share Analysis,” leading the market with a 4.8 percent increase.

Europe has been the most promising region for Mitel, where the company increased shipments by 18.4 percent. This represents the highest market share gain of any vendor (2.3 percent) resulting in 7.3 percent market share. In North America, the vendor is among the top three in terms of IP telephony ports shipments.

“ In calendar Q1 2010 Mitel exhibited strong results globally and in specific regional markets in an extremely competitive environment and challenging marketplace,” said Jeremy Duke, president, Synergy Research. “ Mitel continues to successfully bring to market solutions that address tangible business benefits by helping customers to reduce costs, increase communications, and provide a clear business continuity strategy.”

“ Mitel’s global market performance supports the company’s continuing strategy to expand global presence and strengthen our core North American and European markets,” said Paul Butcher (News - Alert), president and chief operating officer, Mitel. “ To do this Mitel continues to focus on developing advanced communications products and forming relationships with best-of-breed vendors to deliver a complete UCC solution for our customers across the globe.”

Mitel offers a full range of managed services that include voice and data network design and traffic provisioning and custom application development. In another article, TMCnet reported that Mitel has been ranked 2nd in the top 25 Software Companies category of the Branham300 ranking for 2010.


Divya Narain is a contributing editor for TMCnet. To read more of Divya’s articles, please visit her columnist page.

Edited by Marisa Torrieri

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