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UC Week in Review: It's all about the Revenue


February 19, 2010

We all know that unified communications is a big field. But it’s getting larger, thanks to the popularity of session initiation protocol  and other communications technologies, according to a recent report.
 
Unified communications service revenue is expected to hit more than $17 billion by 2013, a report by In-Stat found. What’s more, the product side is predicted to soar nearly three-fold between 2009 and 2013. The “Global Unified Communications Emerges from the Cloud” report also found that the evolution of the wireless industry with its extensions of UC to smartphones and other wireless data devices will also have an impact.

 
The survey also found that respondents ranked collaboration -- file sharing -- while in conference as the most important application in the UC space.
 
Also making headlines this week, Apptix, a provider of hosted Microsoft  Exchange e-mail, Microsoft SharePoint and business VoIP services, secured a contract with one of the largest U.S. healthcare systems to provide standardized e-mail services for more than 100,000 employees spread across multiple facilities.
 
The client, the company’s largest, will use Apptix’s hosted Exchange e-mail and mobility services, as well as e-mail encryption and archiving, the company said.
 
The new client win positions Apptix as a leader in the unified communications space and reinforces the prediction company officials made earlier this year that the company would “see slow, steady, progressive growth throughout 2010.”
 
And what’s UC with Cisco?
 
Cisco Systems officials said this week that they simplified the company’s unified communications licensing model to meet customer needs better.
 
The company now offers two ways to license UC software - ala carte through the Cisco User Connect program or in bundles through the Cisco Unified Workspace Licensing, or CUWL, model. Previously, User Connect required businesses to license a server right-to-use fee that was charged on a per server basis; additionally, unified communications report.
 
And finally, Cisco officials severed its ties with HP, saying it wants to improve value to its customers and expand its partnerships.
 
AS unified communications reported earlier today, company officials said its relationship with HP evolved from a partnership to two companies with different and conflicting visions of how to deliver value to our customers.” And in order to propel the company forward, Goodwin said Cisco changed its strategy, adding that it “no longer makes sense' to offer HP partnership benefits, including access to product roadmaps and partner profitability efforts.
 
As a result, HP will no longer be a Cisco-certified channel or local service alliance partner, Cisco said.
 
Turn in next week for the top stories in the UC space.

Amy Tierney is a Web editor for unified communications, covering business communications Her areas of focus include conferencing, SIP, Fax over IP, unified communications and telepresence. Amy also writes about education and healthcare technology, overseeing production of e-Newsletters on those topics as well as communications solutions and UC. To read more of Amy's articles, please visit her columnist page.

Edited by Amy Tierney




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