Verizon Business Expands Unified Communications and Collaboration Consulting Services
January 21, 2010
Verizon Business is expanding its suite of UC&C Consulting Services to help enterprise customers more effectively integrate unified communications and collaboration with their business processes.
As part of this initiative, expert consultants from Verizon Business will collaborate with customers to define their objectives; assess their current infrastructure; look at where in an organization investment in these communications tools can make the biggest impact; create user profiles to pinpoint areas in which business processes can be improved; and help organizations overcome other hurdles to deployment and acceptance of these new communications tools.
CA Inc. is one of the customers that has used the Verizon Business professional consulting services, which it used both for its enterprise and contact center operations.
For more on the latest developments in unified communications and collaboration, TMC invites you to attend this week’s ITEXPO event in Miami, which includes a UC track. For specific information on what’s available, visit the track on the Web.
Edited by Michael Dinan