Unified Communications Featured Article

Webinar Covers the Benefits of MPLS Technology


November 02, 2009

Companies are increasingly outsourcing their IT infrastructure to ensure network and application performance. As they come to adopt new communications solutions and services via the software-as-a-service or cloud-based model of delivery, they are in effect pushing responsibility for network performance off to third party providers -- and they’re finding that there are a lot of advantages in doing this. For one thing it enables organizations to more cost effectively harness the productivity-enhancing benefits of VoIP and unified communications -- including multimedia applications such as video conferencing -- because they avoid draining precious IT resources which are better spent on revenue generating projects.


The best managed service providers deliver their applications by way of the most flexible, reliable and secure network architecture, so that they can cost-effectively maintain and guarantee performance for a wide range of customers -- each with different and ever-changing needs -- each with different and ever-changing network environments.

Many communications services providers are now offering dedicated or “virtual” private networks, custom-deigned for their clients, using MPLS, or multiprotocol layer switching, a networking standard which allows for greater reliability, security and faster throughput. A step up from ATM, frame relay and SONET technologies, MPLS is ideal for geographically-dispersed organizations, as it makes it easy to create "virtual links" between distant nodes. What’s more, an MPLS network is highly scalable and protocol agnostic.

During the recent webinar, “MPLS with Voice + Security – Planning for the Future and Taking Your Network to the Next Generation of Cloud-based Communications,” Paul Marra, vice president voice product, MegaPath, discussed the benefits of MPLS technology – as well as the advantages of outsourcing communications infrastructure to a managed services provider. He talked about how companies, especially SMBs, are migrating to converged network services -- and how these services run smoother over an MPLS backbone. He also talked about how companies can get the most out of their networks and telecom spend by layering on voice and managed security.

To access a free copy of the archived version of this informative and well-attended webinar, click here.

Patrick Barnard is a senior Web editor for unified communications, covering call and contact center technologies. He also compiles and regularly contributes to unified communications e-Newsletters in the areas of robotics, IT, M2M, OCS and customer interaction solutions. To read more of Patrick's articles, please visit his columnist page.

Edited by Patrick Barnard




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