Unified Communications Featured Article

Avaya Aura Gets FedRAMP Classification


October 19, 2017

The Avaya Aura Communications Manager unified communications portfolio is now a FedRAMP authorized solution. It has an Authority to Operate at the moderate level.

FedRAMP stands for Federal Risk and Authorization Management Program. Avaya explains that it “provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services.”

Avaya Government Solutions was able to achieve this designation through its partnership with Collab9. That company is a FedRAMP authorized UC as a service provider. It provides UCaaS solutions that meet state and federal government security requirements.

"FedRAMP authorization for Avaya's UCaaS through our Collab9 partnership offers the best of both worlds," said Jerry Dotson, vice president, Avaya Government Solutions. "Government agencies now have access to a variety of scalable enterprise-grade UC service capabilities from a trusted government IT leader, all on a fixed cost per user basis. Avaya Government Solutions offers a hybrid of options tailored to the needs and mission objectives of any agency and in so doing, improves risk management, eliminates technical debt, reduces resource consumption and most importantly, increases productivity. We have made a significant investment in efforts to provide our customers with a seamless, transparent and immediate transition to the cloud, which we believe will provide a much lower total cost of ownership while providing a future-proof service offering."

The Avaya Aura Communications Manager provides customer contact, messaging, video, and voice features as a single package. It can easily and consistently support UC in multilocation environments. And it adapts to analog, digital, H.323. and SIP environments.

Avaya recently released The Mobile Enterprise: 2017 Unified Communications Report. It says that 81 percent of enterprises are planning to move to a more advanced communications environment. And it suggests 44 percent of organizations could generate $13,000 to $26,000 worth of additional productivity per employee per year using such solutions.




Edited by Mandi Nowitz




Request a Quote
Become a Partner

Featured Blog

Millennials and Technology – "I want it now"

The millennial generation, also known as individuals born between the years of 1980 and 2000, are a group of highly collaborative adults estimated to account for roughly 75% of the global workforce by the year 2025...

4 Steps to safely enter 2016 with Fusion and leave your old provider behind

Enough is enough! You can't tolerate the dropped calls, the complaints from upper management, and the slow response time from customer service. You saw the signs of the breakup all along, and now it's time to move onto something new...

Practical Benefits of a Unified Communications System

The business world of is rapidly changing thanks to the technological advancements of recent years...