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Unified Communications Week in Review: BroadSoft, Mitel, Toshiba & ShoreTel


July 08, 2017

Welcome back to the week in review, where we take a look at all the top stories making headlines in Unified Communications this week.

The week started off with the news that BroadSoft, Inc., a provider of cloud business software for unified communication, collaboration and contact centers, has teamed up with C3ntro Telecom, a telecommunications and information technology company. The companies would like to strengthen their technology relationship through C3ntro Telecom’s offer to the Mexican market named “Unified Communications.” Full details of the partnership can be found HERE.

Next up came the long awaited news that the Mitel and Toshiba deal is complete. The deal was announced back in May, and this week Mitel was sent several assets, inventory and support obligations from Toshiba Corporation’s unified communications business. Now, Toshiba users have an unimpeded path to the complete Mitel cloud communications portfolio. Everything you need to know is HERE.

ShoreTel also made headlines this week when it announced that it has become a Google Cloud Platform Technology Partner. Going forward, it will be offering an SMS API solution via the Google Cloud launcher.

“The Google Cloud Platform offers a great way to expose more developers and businesses to the ease and flexibility of ShoreTel Summit,” said Mark Roberts, chief marketing officer for ShoreTel. “Summit's flexible SMS APIs will enable developers who are creating exciting applications on Google Cloud to automate communications capabilities and create more convenient user experiences.”

The full details can be found HERE.

Finally, the week rounded out with the news that CNP Technologies has joined the RingCentral Channel Partner Program. The company has decided to join the program in order to provide RingCentral’s cloud communications solutions to its enterprise customers. Apparently, customers have been looking for access to the best in cloud solutions for some time and, to meet that need, CNP Technologies turned to RingCentral. Full coverage is HERE.

That’s all for this week. Come back next week to read all the latest news in the Unified Communications space.






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