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Unified Communications Week in Review: Azure, 8x8, Employee Engagement & More

By Alicia Young
Web Editor

Welcome back to the week in review, where we take a look at all the top stories making headlines in Unified Communications this week.

The week started off with the news that Azure has turned to 8x8 (News - Alert) to power its overseas expansion plans. Azure is launching a major overseas operation to deliver more services to its European market, and has chosen 8x8’s cloud-based communications systems to better connect its various divisions. TMC’s (News - Alert) Steve Anderson has everything you need to know HERE.

Next up, Laura Stotler took a look at what she’s deemed “The complex and cloud world of UC.” She discusses how difficult it can be to choose a UC solution, especially because there are so many vendors and services to choose from. With everyone claiming to be the best, how is a company supposed to know which option best suits its needs? Stotler’s full analysis is HERE.

We also received insights from industry expert Jon Brinton, EVP of Mitel’s (News - Alert) Cloud Division, this week. He points out that businesses rely heavily on engaged employees. This should be obvious: employees that enjoy going to work every day tend to work harder and therefore produce better results for the company. Unfortunately, however, not all employees are engaged at work every day. There are plenty of reasons why this is the case, and Brinton dives into those reasons HERE.

Finally, the week rounded out with a guest byline from Joe Rittenhouse, president of business development at Converged Technology Professionals. He discusses elements that have been holding the enterprise market back from fully embracing UC cloud, and makes the case for CPaaS, suggesting that it could be the key to attracting more people. Find out his reasoning HERE.

That’s all for this week. Come back next week to read all the latest news in the Unified Communications space.