Unified Communications Featured Article

Daxcom Selects Mitel for Business UC and Collaboration Solutions

By Michael Guta
Contributing Writer

The ability to communicate clearly and effectively without having to worry about technology and compatibility issues is still a challenge many organizations face today. According to a survey conducted by Webtorials, 15 percent of employers’ total work time is wasted in inefficient communications. For a company with 500 employees, the survey concluded the cost can add up to more than $5 million annually. As employees within and outside of the organization collaborate across different platforms and devices, conflicting applications and technologies will continue to impact productivity levels across the board. In choosing Mitel (News - Alert) as its partner, Daxcom will be able to offer organizations in Sweden seamless business unified communications and collaboration along with a clear path to cloud migration and the foundation for digital transformation in the future.

Daxcom is a systems integrator with the Telenor (News - Alert) Group. The company provides customer specific collaboration solutions from leading global vendors with value added services for the contact center, data center, network management, video and voice communications, collaboration and cloud services. As part of the partnership, Daxcom will have access to the entire Mitel portfolio of communication and collaboration tools that will give organizations in Sweden a secure and scalable platform with the agility to deliver better services for their customers.

“With Mitel's scalable, innovative solutions and services, our customers will experience seamless collaboration and communications to provide real business value, through greater agility and increased efficiency,” said Frank Svendsen, CEO of Daxcom.

Mitel has a proven platform that has been recognized globally for its comprehensive business unified communications, which, according to the company, is the only brand to appear in all five Gartner (News - Alert) Magic Quadrants for business communications. This has made it the largest provider of cloud business communications in the world with more than three million cloud subscribers, according to Synergy (News - Alert) Research Group.

Mitel has advanced unified communications tools that can be accessed from any device and quickly adapted to the needs of each organization to address demand with high levels of scalability. This includes a simplified path to cloud migration for public, private and hybrid deployments, making it possible for Daxcom to migrate its customers when they are ready.

“Businesses want communications applications that differentiate the customer experience and make it easier for employees to collaborate and work efficiently. By partnering with Daxcom, we can deliver these capabilities to more Swedish businesses, prepare them for moving to the cloud and set them on the path to digital transformation,” said Claes Kolare, CEO of Mitel Sweden AB.

Mitel's unified communications and collaboration solutions include MiVoice MX-ONE, MiVoice Business, MiCollab, MiVoice Suite, Mitel and Microsoft (News - Alert), Professional Services, Mitel Performance Analytics and more.