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Unified Communications Week in Review: Telnyx, Microsoft, Fusion, ReadyTalk


January 28, 2017

Welcome back to the week in review, where we take a look at all the top stories making headlines in Unified Communications this week.

This week’s unified communications news provided insight from multiple companies as they gear up for ITEXPO this coming Feb. 8-10 in Fort Lauderdale, FL. The first company to offer an inside look at UC operations was SIP trunk provider Telnyx. TMC caught up with Mclain Roth, business development, Telnyx, to discuss the future of UC. Roth also provided some information on CEO David Casem, who will be taking part in a panel at ITEXPO titled “What MSPs Need to Know About APIs,” which will take place Friday, Feb. 10 at 9 a.m. Click HERE for all the insights.

Next up in ITEXPO related news was an interview with ReadyTalk, who will also be at ITEXPO. TMC caught up with Matt DiRenzo, product manager, UC. He discussed his upcoming session, “The Future of the Workplace and MSPs,” held Feb. 10 at 10 a.m., as well as the current state of UC and collaboration. You can find all of Matt’s insights HERE.

In other news, Microsoft has launched a deskless UC service, Staffhub, as a new addition to its Office 365 services. The purpose of Staffhub is to connect managers, who are typically working in the office, with employees who work remotely and are constantly on the move. The interface can help managers set schedules and send other messages through a desktop platform, and employees can receive notifications through a mobile app. Find out more about this innovative new management system HERE.

Finally, the week wrapped up with some more exciting news from Fusion. The company is on quite a roll recently across several industries, and it has recently added a major West Coast auto dealership to its list of customers. With the three year contract, the dealership will be able to utilize Fusion’s end to end managed support and cloud services. Find out more about what Fusion has to offer the dealership, and other companies, HERE.

That’s all for this week. Come back next week to read all the latest news in the Unified Communications space.




Edited by Maurice Nagle




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