Unified Communications Featured Article

Bouygues Telecom Adopts Mitel MiCloud UCaaS

By Casey Houser
Contributing Writer

The chaining of enterprise assets is nothing new to telecommunications companies. It is commonplace for third party software and service developers to white-label their products and offer them for use within partner enterprise portfolios. This is exactly the case of what is now happening between Mitel (News - Alert), a developer of cloud-based communications software, and Bouygues Telecom Entreprises,the third largest telecom in France.

Bouygues Telecom will, from this point forward, use the Mitel unified communications-as-a-service to offer their own brand of cloud communications and collaboration tools to enterprise customers throughout France. Thierry Labbé, managing director of the Bouygues Telecom Entreprises Division, commented on this new partnership and the benefits his company should receive as it moves forward with the new installation and delivery of Mitel MiCloud.

“Bouygues Telecom Entreprises has always set itself the objective of bringing the latest technological advances to the largest number of people,” Labbé said. “We have chosen to partner with Mitel due to its leadership position within the UC market and its ability to provide a future-proof solution for both our customers’ business and our own business.”

Mitel noted that its position in this situation will be to offer software that can link the office and mobile sides of France’s businesses. The initial launch of MiCloud branded itself as a white label product that could accept the branding of any partner. It was made to allow service providers to easily setup their own cloud-based communications services for businesses without having to deal with managing data centers. Mitel takes care of the back end.

MiCloud has since expanded to include applications such as MiTeam, which supports a collaborative workspace that intends to make team meetings and project management all the easier.

Bouygues Telecom has more than 2 million corporate customers in its care. For the most part, it assists midsize and large companies with their communications needs. Now it can offer those existing millions of customers the benefits of a cloud-based service. It will surely also take the new Mitel suite to a prospective customer base as well.