Unified Communications Featured Article

Collab9 Gains FedRAMP Certification for Hosted UC


August 22, 2016

Collab9 announced this week that it is the first unified communications-as-a-service provider to have achieved FedRAMP Authorized certification, which allows the company to provide federal government agencies with hosted voice and video.

This achievement is significant because of the controls that the federal government places on the software its agencies are allowed to use. FedRAMP, the Federal Risk and Authorization Management Program, uses the statutes in the Federal Information Security Management Act to make sure that all government departments adhere to best security practices when choosing cloud-based computing services. For vendors such as Collab9, passing the FedRAMP threshold is no easy feat; the company will have cause to celebrate for clearing that hurdle and for gaining the opportunity to offer its communications software to a new host of users.

Kevin Schatzle, the CEO of Collab9, commented on this achievement and the benefits it offers his organization and the government agencies that will choose to handle their communications needs with Collab9.

“We’re elated to be the first and only UCaaS provider to earn the FedRAMP Authorized designation, with the help of the FCC as our sponsor,” Schatzle said. “We can now help federal and government agencies accelerate their cloud adoption, increase their confidence in cloud security, and ensure the application of a consistent set of security standards to their cloud environments.”

The benefits for Collab9 do not end with federal engagement. Although FedRAMP certification only applies to federal government departments, the certification mirrors many state and local government certification programs that, as a whole, are less stringent in their requirements for entry. That means Schatzle and crew should have an easier time managing other similar hurdles that may get in the company’s path.

Schatzle noted that navigating the security concerns of private companies will also be easier now that Collab9 has gained the FedRAMP go-ahead. Various industries that rely on heavy security, such as law enforcement and healthcare, can now look to Collab9’s portfolio as strengthened by the other stamps of approval already secured to its name.

Any government or private entity that chooses to use Collab9 products will find that they now have access to hosted voice, video, web-based messaging and mobile features that allow users to carry their phone numbers and services from the office to their personal mobile devices. Furthermore, organizations may appreciate Collab9’s ability to sync with Microsoft communications products such as Skype and its ease of integration with emergency-911 functions. It is clear that the gaining of this certification has the potential to expand Collab9’s business beyond its current scope by impressing a range of customers in the public and private collection of markets.




Edited by Alicia Young




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