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Unified Communications Week in Review: Symphony Communication, Interact, BlueJeans and More

August 06, 2016

This week in Unified Communications was all about companies coming together to provide the best possible services. Between Interact deciding to utilize the BlueJeans conferencing system for the World Energy Council to Australian partners showing interest in the new ShoreTel Cloud UC, people are coming together to get things done. There’s a lot more going on this week, though, so let’s take a look at some of the highlights.

The week started off with news that Symphony Communication Services is now running its platform on the Google Cloud Platform (GCP). The move to using GCP was prompted because it’s sure to give the company the scalability and agility it needs to provide the best cloud-based communications services possible. Symphony’s platform enables large financial institutions to migrate mission-critical content and business operations to the cloud and GCP will introduce new levels of efficiency to make that possible. For all the details, you can check out Michael Guta’s article HERE.

Continuing the trend of companies looking to new routes to better their services, Interact has chosen to install the BlueJeans conferencing solution for the World Energy Council (WEC). The WEC acts as a think tank for the development of sustainable supply and energy use across the globe and Interact supplies a range of communications products such as BlueJeans, Avaya, Microsoft, Polycom, and more. The company strives to match its enterprise customers with the product that works best for them, and in this case BlueJeans was chosen for WEC. For the full details on this decision and how BlueJeans will help WEC, you can read this article.

For this bit of news, we have to take a rather large leap across the pond. We tend to think of the unified communications (UC) market in terms of the U.S., but it has in fact spread to several other countries, including Australia. The new ShoreTel Hosted Voice (SHV) service brings voice and video, call recording, conferencing, and many other business communications features to the table, and the company’s Australian partners are very interested. For all the news on this international deal, you can go HERE.

While some exciting news has been highlighted here, that’s certainly not all that went on this week. Be sure to head to the Unified Communications homepage for all the updates, and come back next week for the latest insights. Have a great weekend!




Edited by Peter Bernstein




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