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Unified Communications Week in Review: Vonage, Mitel, Broadsoft

June 11, 2016

Here in Unified Communications land this week, we had M&A, magic and new markets. This is your Week in Review. Let’s check it, shall we?

It was just over a month ago when we first heard that Vonage had set out to buy Nexmo, in a deal then valued around $230 million. Now, the company has gone through all the regulatory hurdles and approvals and the acquisition is now complete. Vonage's acquisition of Nexmo could be a game-changer, and with some impressive cash flow to back it up, Vonage could be a power in the field before too much longer.

UCaaS is an opportunity goldmine. Kris Blackmon, writing for The VAR Guy, recently spoke to a number of sources for insights on what’s driving the UCaaS market today. Vishy Gopalakrishnan, who leads the Voice & Collaboration portfolio at AT&T, said the growth of the UCaaS market is fueled by an increase in both supply and demand. Employees used to easy personal communications are becoming frustrated when they’re expected to interact with clunky enterprise communications platforms.

The recognition of a company by Gartner in its Magic Quadrant lets its customers know it is performing well above its competitors in a particular industry. As a global provider of real-time business, cloud and mobile communications, Mitel has achieved this recognition for the second year in a row as a "Leader" - while also being the only company to make it in all of the five Magic Quadrant reports for business.

BroadSoft has begun full commercial operations of its BroadCloud service in Japan. This was a natural progression for BroadSoft, a global unified communication as a service (UCaaS) provider, after it purchased a Tokyo-based company called PBXL KK in November 2015.

It’s been a magical week all around, and we’ll see you next time! 

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