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Unified Communications Week in Review: Fusion, G12, ShoreTel & More


April 09, 2016

The evolution in how we communicate is happening in real time. Innovation in the cloud, virtualization and capability are transforming unified communications at a breakneck pace. And, with the weekend upon us, no better time than the present to take a look at the week that was: Time for the Week in Review!

This week started with Fusion flying high on the finalization of its FTB acquisition. Fusion is no stranger to this process, and with its completion instantly becomes a major player in the five billion dollar contact center industry. A primary feature as a result of the acquisition will be Fusion’s ability to offer more powerful reporting and analytics to users. The complete breakdown is HERE.

Fusion also found a new sales lead this week. The firm’s new Senior Vice President of Sales, John G. Hendler brings with him 30 years of industry experience and a proven track record of building and managing successful sales teams. Hendler joins Fusion after serving as Senior Vice President of Global Sales for GTT communications and, most recently, Vice President of Sales for Windstream Corp. The entire story is HERE

Peter Scott explored the reasons why some firms are slow to adopt unified communications. Many are tied to existing infrastructure, afraid of complexity or lack the bandwidth for proper network performance. Scott’s complete analysis is HERE.

Compatibility is a key component to success in the UC space. This week G12 communications announced it received IP-PBX certification from ShoreTel, which means it can now offer its SIP trunking services to ShoreTel partners and customers. The G12, cloud-based Sip trunking solution adds value to existing infrastructure while keeping the cost of deploying a new system to a minimum. Michael Guta has all the details HERE.

Remember to stop by early and often for your fill of all things unified communications. See you next week!






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