Unified Communications Featured Article

Jenne Signs Reseller Agreement with Alert Logic, Mitel


September 01, 2015

Jenne, a value-added distributor of telecommunications hardware and software such as desktop phones and cloud-based unified communications (UC) platforms, recently announced that it has signed an agreement to distribute Alert Logic and Mitel products.

Regarding Alert Logic, this means Jenne will offer security-as-a-service (SaaS) packages that address a wide range of customers. Alert Logic provides full network protection and can cater to businesses that desire on-premises, cloud-based, or a hybrid style of protection.

For Mitel, Jenne resellers will have access to the MiCloud portfolio which combines a range of UC features such as voice, collaboration tools, and mobile connection through a cloud-based platform. MiCloud was built to scale with business growth, and to continue to offer a full set of communications capabilities throughout the life of the product.

Patrick Howard, the senior director of cloud solutions and product management at Jenne, commented on his company's development with these new deals.

“Channel partners continue to look for leading solutions to meet the rapidly growing end customer demand for cloud,” Howard said. “Our partnerships with Alert Logic and Mitel allow them to expand their cloud portfolios with industry leaders in the unified communications, security, and compliance markets. We’re very excited to working with both Alert Logic and Mitel to drive new business.”

Both Alert Logic and Mitel also extended their excitement for this partnership and specifically mentioned the small and medium-size business (SMB) market as a prime target for sales. Small and medium-size businesses represent low-hanging fruit, so to speak, when it comes to direct sellers of such software. UC products especially can solve many of the headaches associated with trends in that market. TMC has previously reported that those businesses have a high rate of mobile use, and their associates report the desire for “single-number identity” to have the same phone number on both inbound and outbound calls across all devices. These are exactly the situations UC was meant to address.

Such businesses also have a need for robust security platforms that are easy to set up and maintain. They need enterprise-grade protection without the need for scores of IT personnel for continuous management. This is where SaaS packages can come in handy because much of the setup and maintenance takes place off-site. This removes the burden from small companies that need protection but do not have the expertise to run their own servers and software.

Jenne will now be able to offer these products and benefits to all their SMB clients. It should come with the confidence that these products will work well—pushing forward a good image of Jenne itself and its latest partners.




Edited by Dominick Sorrentino




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