Windstream's UCaaS Receives TMC's 2015 Unified Communications Product of the Year Award

By Michael Guta
TMCnet Contributing Writer

With so many communication options available in the marketplace, making sense of it all can be daunting. For businesses, finding the right technology and service provider is a lengthy and expensive experience that doesn’t always pan out. As the initial selection process begins, looking for companies that have received industry awards by established organizations can go a long way in finding the right candidate. INTERNET TELEPHONY Magazine has been providing unbiased views of the complicated converged communications space since 1998 by recognizing companies with excellent performance.

The parent company of INTERNET TELEPHONY Magazine, TMC, a global integrated media enterprise helping clients build communities in print, in person and online, has declared Windstream (News - Alert)'s Unified Communications as a Service (UCaaS) as a 2015 Unified Communications (News - Alert) Product of the Year Award winner.

Windstream provides advanced network communications and technology solutions, including cloud computing and managed services to businesses across the country. The company’s UCaaS provides enterprise-class services by bringing voice, multi-media, unified messaging, presence management, mobility and other services onto a single platform in the cloud. The UCaaS solution is delivered on Windstream’s state-of-the-art, fully redundant private IP network hosted in its own data centers.

“Receiving TMC (News - Alert)'s 'Unified Communications Product of the Year Award' for our UCaaS solution is such an honor for all of us at Windstream, as it also recognizes our 'smart solutions, personalized service' brand promise, our collaborative spirit and our commitment to helping our enterprise customers succeed,” said Joseph Harding, executive vice president and enterprise chief marketing officer at Windstream.

The collaborative movement of today’s work environment, along with bring your own tech policies and access services is connecting employees, customers and partners. With the right UCaaS solution, all of these entities can come together seamlessly and interact with each other without having to worry about security or compatibility issues. Because Windstream hosts its own service at its secure data center, it can deliver the highest quality service, providing optimized performance and scalability to adjust as business needs change.

Some of the features of the Windstream UCaaS platform include:

• UC functionality options from pre-set, feature-rich portfolio or work with its engineers to design a completely customized solution to meet specific needs
• Host your UCaaS solutions in its secure, protected and environmentally controlled data centers
• Benefit from platform options from market leaders Avaya, Cisco, Mitel and ShoreTel (News - Alert)
• Subscription bundles that range from basic IPT features such as Auto Attendant, Hunt/Ring Groups and Conference Calling to bundles with more advanced UC functionality such as Voicemail to Email, Dynamic Extension (Twinning), Softphone, Mobility, Presence Management or Audio and Web Conferencing
• Performance and availability with 99.999 percent SLAs in the cloud environment

“It gives me great pleasure to honor Windstream as a 2015 recipient of TMC's Unified Communications Product of the Year Award for their innovative product, Unified Communications as a Service (UCaaS),” said Rich Tehrani (News - Alert), CEO, TMC. “Our judges were very impressed with the ingenuity and excellence displayed by Windstream in their groundbreaking work on UCaaS.”