Unified Communications Featured Article

Oracle Announces Upgraded Communications Suite


December 17, 2014

One of the biggest market battles taking place this decade is between telecommunications service providers and third parties that offer over the top services. They each want to provide businesses with a range of communications tools such as voice and video, instant messaging, and presence. OTT companies have changed the game by offering those services in simple packages straight from the cloud. Telecoms are fighting back, though, with UC tools that come bundled with the other services, such as Internet connectivity, which they already deliver to enterprise clients.

Oracle Communications recently announced an upgrade to its Unified Communications Suite, now version 7.6 allows service providers to easily offer similar services to keep up with the nimble OTT competition that is taking the market by storm. The Suite offers a number of unified communications capabilities such as click-to-call, video calling, and screen sharing as well as real-time communications across the Web using the WebRTC protocol. Bhaskar Gorti, the senior vice president and general manager of Oracle Communications, said Oracle's suite can help communications service providers (CSPs) expand their businesses and regain ground they have lost to competition.

“Communications service providers must offer compelling services if they want to regain control of the communications experience,” Gorti said. “Oracle Communications Unified Communications Suite provides CSPs with a cloud-ready solution that can enable them to expand their brand equity and generate revenue, all by using existing network Relevant Products/Services resources to deliver an integrated set of collaboration and communication tools to enterprises of any size.”

WebRTC capability is made possible through interaction with the Oracle WebRTC Session Controller that can connect WebRTC applications with one another and also with session initiation protocol (SIP) systems. The Session Controller handles every part of the connection process—from endpoint management and media anchoring to identity management and session rehydration.

Overall, businesses can expect complete connection between all their communications applications, features such as one-on-one and multiparty voice and video calling, conferencing, and scalability that can meet the needs of any growing organization.




Edited by Maurice Nagle




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