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Wheelings & Dealings: Thinking Phone Networks Acquires Whaleback Managed Services

August 20, 2014

Thinking Phone Networks, a provider of unified communications as a service (UCaaS), has acquired managed unified communications (UC) provider Whaleback Managed Services.

The UCaaS leader is expected to accelerate its growth with purchase of the managed UC service provider.

Headquartered in Portsmouth, N.H., Whaleback Managed Services integrates voice, unified messaging, mobility, and collaboration into one reliable solution that provides growing companies with enterprise-class reliability, a single point of support, productivity-enhancing features, and 24/7 service for a fixed monthly fee.

Whaleback sells services to medium-sized enterprises in North America through channel partners.

“Whaleback has built an enviable reputation as a provider of high-quality communication services and brings a loyal customer base,” said Steve Kokinos, president and CEO of Thinking Phone Networks, in a statement. “Our mission is to empower our business customers to capitalize on the disruptive shift in communication that is being driven by mobility in the enterprise.”

Kokinos added that the team at Whaleback shares this vision and the combination of the two companies will further support the company’s ability to innovate and grow as a leader in the space.

Whaleback has assured the users that they will not experience service interruption during the transition, and will gain access to additional capabilities from the Thinking Phones arsenal, including advanced enterprise-class mobile services, integrated text messaging, an expanded web portal, business analytics, video, and enhanced contact center integration.

“This is excellent news for our customers and for the broader Whaleback community,” said Roger Walton, chief product officer of Whaleback.

“Not only will our customers gain access to greater scale and resources, but they will also be able to tap into the vision that has consistently positioned Thinking Phones among the leading innovators in our industry,” said Walton.

Edited by Alisen Downey

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