Unified Communications Featured Article

Provisioning in Cisco Unified Communications Manager Made Simple

By Peter Bernstein
Senior Editor

Of the many tasks enterprise IT departments are asked to perform, regardless of their size, provisioning of services to end users is one, to be kind, they do not enjoy. Getting it right the first time is the goal, but many times—especially when it comes to the provisioning of feature-rich content in a real-time world—unified communications (UC) services are needed.

Realities are that provisioning can be complicated, time-consuming, and in many cases manually- intensive instead of automated. As a result not only is valuable IT time and effort that could be better used elsewhere tied up, but a wrong click can lead to problems for the end user with their phone, voicemail, presence and their various collaboration tools. The good news of enterprises is that this does not have to be the case. In particular this is true if you are a Cisco Unified Communications (News - Alert) Manager (7.0-10.0) administrator. 

Indeed, if you are such a customer, you are invited to join an insightful webinar, Learn How to Make Provisioning in Cisco Unified Communications Manager Simple.  To be held August 12, at 2:00PM EDT, join Akkadian Labs’ (News - Alert) CTO Tom Bamert, as he details how the latest Akkadian Provisioning Manager Express 4.0 can simplify your provisioning process and help you work more efficiently, therefore saving time and money.

When Akkadian Labs says the PME4.0 is easy to use and implement when integrated with Cisco (News - Alert) Unified Communications Manager (7.0-10.0), they have ample proof to substantiate what they mean.  As Barnert will detail and gives administrators have the ability to:

• Efficiently manage employee and device administration from a simple fielded template
• Provision and update new or existing users or devices in CUCM in about one minute using a “drag and drop” interface
• Reduce administrative costs by shifting provisioning from IT engineers to help desk roles
• Simplify repeatable tasks with DID Management/Auto Number Assignment

As noted, UC has moved from being a nicety to necessity in enterprises around the world. However, the addition of new services that must be deployed across an organization’s entire end user population does not have to be either a daunting chore for IT. It can be simple, fast and effective. 

Following the formal presentation, Barnert will be answering participant questions. Plus, as an extra bonus for participating live, those on the webinar will be eligible to enter to win an American Express (News - Alert) Gift card.  If you are a Cisco UC administrator looking to make provisioning simpler, help really is available and this webinar can give you details as how.