Unified Communications Featured Article

AVST Unveils CX-H for Hospitality Sector

By Raju Shanbhag
TMCnet Contributor

Communication technology has grown leaps and bounds in the last decade or so. But companies belonging to diverse business sectors often find it difficult to explore the possibilities of these technologies. This is mainly because most of the communication solutions are general; therefore these new solutions do not suit the unique needs of specific sectors.

Looking to serve hospitality sector with its new communications solutions, AVST (News - Alert) has unveiled its newest release, CX-H 11.7.

 This new release is the advanced version of the company's Repartee LX and it includes important features for hospitality sector, the company has stated. This means CX-Series from AVST now includes CX-E, CX-S and CX-C.

The CX-Series from AVST caters to the diverse communication needs from all organizations. As a result of this, the company has clients in all sectors and all levels. CX-H has a wide range of compatibility as it supports more than 150 telephone systems and more than 60 property management systems (PMS).

The CX-Series is equipped with various features like the ability to enable recorded preset messages, custom distribution based on advanced filtering; PMS IP integration with the latest SDD JAZZ property management system; PMS Resync from the CX-H WAC (News - Alert) console; and Micros Opera serial integration support for wake-up automation.

“Our CX-Series is uniquely designed to cross industries, sizes and deployment methods – from premise to private to public cloud offerings, we have it covered,” said Denny Michael (News - Alert), AVST Vice President of Marketing. “Previously known as Repartee LX, CX-H brings a feature-rich solution for the growing hospitality industry that raises the bar on premium guest services.”

Recently, the company introduced CX-E, an interoperable Unified Communications (News - Alert) (UC) software platform. To design CX-E, the company utilized technologies from multiple vendors that include enterprise communications landscapes. CX-E will help companies in achieving high availability and having improved disaster recovery capabilities.