Unified Communications Featured Article

Telesphere, BroadSoft Collaborate to Create MobileConnect

March 03, 2014

The increasing computing and communications power of mobile devices means more advanced solutions are being created to harness it. In enterprise applications with BYOD initiatives, it means using mobile devices as part of the corporate network with unified communications (UC) to introduce a new level of collaboration with everyone in the organization—anytime, anywhere. A new solution introduced by the partnership between Telesphere and BroadSoft (News - Alert), called MobileConnect, is designed to provide mobile devices with more collaborative solutions as part of BYOD policies.


Telesphere, a provider of fully hosted VoIP and unified cloud communications services for businesses, and BroadSoftt, provider of software and services that enable mobile, fixed-line and cable service providers to offer UC over their Internet Protocol network, will make it possible for enterprises to leverage MobileConnect and its cloud-driven VoIP, video call/conferencing, IM and collaboration capabilities.

Users will now have one identity for voice, video, instant messaging and presence, allowing them to move from one device to another seamlessly without call interruption by synchronizing call logs, buddy lists and service settings across all devices. Having a single online identity to communicate on multiple services eliminates compatibility issues so users can view the presence of contacts, share information and collaborate on their mobile device or desktop with virtual meeting room features.

Knowing what everyone is up to at a given moment—with its presence feature and the auto generated status of the contacts based on current activities—users can see if they are available, busy, away or off-line. These updates are pushed by the cloud to smart phones, tablets, desktops or any other computing device of the user’s choice.

"The communication goes well beyond voice, enabling seamless desktop sharing, text, SMS, voice and presence features using an iPhone (News - Alert), iPad, Android tablet, smart phone or desktop,” stated Kristi Brown, vice president of marketing at Telesphere.

The technology in MobileConnect uses BroadSoft's UC-One platform, a comprehensive, open unified communication solution that allows service providers to introduce UC services faster to market with user experience, mobility, and transparency offers.

"Telesphere is one of our most innovative partners and we are excited to be a part of their MobileConnect introduction,” said Leslie Ferry (News - Alert), vice president of marketing at BroadSoft.  “Our mission with UC-One is to ensure individuals have access to the unified communications services they require to remain productive for an increasingly mobile workforce. We are thrilled Telesphere (News - Alert) is leveraging UC-One to meet the needs of their enterprise customers." 




Edited by Alisen Downey

Article comments powered by Disqus

Featured Whitepapers

Building A Business Case For Unified Communications

The hype surrounding any emerging technology often shrouds the private sector with mixed feelings, as decision-makers try to decipher whether new offerings will enhance operations, hinder productivity or introduce some bizarre mixture of the two.

Instant Cashflow Improvement and Rapid ROI with Unified Communications

The up-and-down economy of the past several years has highlighted the need to operate more effi ciently and cut costs wherever possible. In most situations, these two notions would seem contradictory, but a number of emerging technologies - cloud computing, virtualization and the bring-your-own-device movement among them - are helping companies accomplish these goals.

The Top Four Pitfalls of Unified Communications

Today's enterprise needs to be agile if decision-makers wish to remain competitive and relevant in the eyes of consumers. As more companies and customers around the world begin leveraging innovative devices like smartphones, tablets and next-generation laptops, the need to deploy unified communications grows alongside it. Neglecting to implement the technology may result in dire consequences that could spell the end of an organization.