Fruition Partners, a technology-enabled services firm, has recently introduced My Service Portal specifically for its clients, to offer increased engagement transparency and enhanced client communication.
With the opening of the new portal, the company’s clients and its partners can easily access project information in one centralized location, while offering timely and accurate client decision-making and team communication.
Service Portal offers an intuitive user experience by using essential features of the ServiceNow Service Automation Platform. The portal also provides the gist of planned and actual project vitals including budget, time, and resource usage along with expected values at project completion. It also gives importance to the invoice metrics including amount paid to date, balance remaining, invoice due date, and late invoice amounts, according to the company.
"We're excited to be able to offer our clients this new benefit, automatically included with each and every client engagement," said Marc Talluto, CEO and Founder of Fruition Partners. "The ability to seamlessly provide instant access to all engagement details for each project, accessible 24/7, is a service that will further strengthen the satisfaction of all our clients. Fruition Partners views this new benefit as a differentiator and one of the many reasons why current and future clients choose Fruition Partners to help them solve their business problems."
Fruition is a leading partner of ServiceNow, with more than 300 implementations -- ranging from Fortune 500 companies to small businesses. The company’s depth of experience and team of more than 200 cloud-integration experts help accelerate service management to the cloud and ensure that clients experience the cost and performance benefits quickly and easily.
The company is also a trusted partner to some of the world's most respected organizations including Target (News - Alert), General Electric (GE), Delphi, Fox and Tulane University.