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Unified Communications Week in Review

February 15, 2014

As most of us prepare for a nice, refreshing long weekend, it’s time to see what’s been going on in the field of Unified Communications (News - Alert). This week has been an eventful one, with news of awards, new products as well as discussion of security and usefulness of the cloud. In spirit of the recent snow storms that pounded us with snow here in the Northeast, let’s dive in!

Many Unified Communication solution providers are reaching milestones within the industry. Windstream (News - Alert), a provider of advanced network communications, has announced that ShoreTel has awarded the company with their Circle of Excellence Award for the 2013 partner year. Windstream has excelled in areas such as customer satisfaction, revenue growth and proficiency with advanced applications according to ShoreTel (News - Alert). “Windstream shares a common goal with ShoreTel–to deliver UC solutions that improve communication and collaboration, with superior levels of customer satisfaction, at a low cost of ownership,” stated Matt Preschern, Windstream’s senior vice president and enterprise chief marketing officer. Windstream also won the 2013 U.S. North American Growth Excellence Leadership Award in VoIP access and SIP Trunking Services. Openwave (News - Alert) Messaging is also making a mark in the UC realm, with the introduction of RazorGate 5, a next generation security solution that provides messaging security and protection from spam, viruses, malware and other attacks. Security is a major concern of any sector of the technology industry, and Openwave’s newest RazorGate 5 has been designed to reduce the threat of Internet-based messaging attacks.

Video has become an important aspect of communication within a business. Polycom (News - Alert) understands this concern, and thus has introduced a new portfolio of video software, services and hardware solutions. These new video solutions include hybrid and on-premises video solutions, and the benefits include scalability, reliability and security. Another buzz word of communication as well as technology in general is the cloud. The cloud frees a person from accessing their information and files on one single device, which is coincides with the goals of a unified communications solution platform. It is only natural that a UC system and cloud make a great fit, and thus it is no surprise that businesses are implementing a cloud provider for their communication needs.

It’s been another busy week in the world of Unified Communications – catch back with us after the long weekend for the latest news!

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