Bright Pattern Signs Partnership Agreement with TEO Technologies

Partners play a great role in Bright Pattern’s continued growth strategy. Recently, the firm joined forces with TEO Technologies, a premier North American provider of unified communications services.

Under the terms of this partnership agreement, TEO will be marketing and providing consultation and implementation services for Bright Pattern’s ServicePattern cloud contact center suite in North America.

On the other hand Bright Pattern, a provider of next-generation cloud contact center solutions, will be investing in sales and marketing efforts to increase TEO's presence among existing contact center customers.

In a press statement, Thomas Beck, director of marketing and business development at TEO, said: "We see Bright Pattern as a driving force in the contact center arena, fostering the development of multiple cloud-based applications. Our partnership provides TEO with an early mover advantage and will create multiple opportunities to jointly deliver cloud-based communications solutions."

He further added: "We’re very excited about the prospects for this partnership and already looking forward to closing some significant opportunities in the first half of 2014."

Bright Pattern provides the perfect enterprise-grade functionality, reliability, and scalability not otherwise available in the industry.

Both the companies have also developed a joint business plan, which together with their software solutions and services, will help corporate, government and other enterprises leverage the best technology to respond to evolving telecommunications and customer experience management needs.

"We are pleased to partner with an established and like-minded company like TEO, to further help our mutual customers bridge the gap between their strategy and execution” said Erhan Cakmak, co-founder and vice president, global alliances and channels, Bright Pattern.

Earlier in November, TMCnet reported that UberCloud has selected Bright Pattern to provide comprehensive contact center solution to support the global high performance computing community.