Unified Communications Featured Article

Unified Communications as-a-service (UCaaS) Market Expected to grow by $7.62 Billion by 2018

November 25, 2013

MarketsandMarkets, a market research and consulting firm based in US has conducted a study on Unified Communications (News - Alert) as-a-service (UCaaS) Market. The firm has done a research on the advancement, emerging applications, business models, technology roadmaps, global forecasts & analysis (2013 – 2018).

This study analyzes and studies the major market drivers, restraints, and opportunities in North America, Europe, Asia-Pacific, Latin America and Middle East & Africa.

The report states that video technology and collaboration solutions have contributed to growth of UCaaS market. The UCaaS collaboration application market revenue is expected to grow from $540.74 million in 2013 to $1.75 billion by 2018, at an estimated CAGR of 26.5 percent from 2013 to 2018.

Companies across all sectors are using UCaaS, cloud based unified communication which integrates web conferencing, video conferencing, messaging, VoIP and presence over cloud that helps to decrease front load capital cost, enabling businesses to scale communications easily and effectively, thereby reducing travel time and leaner business processes. 

MarketsandMarkets reports that the global Unified Communications As-a-Service (UCaaS) market is expected to grow from $2.52 billion in 2013 to $7.62 billion by 2018, at an estimated CAGR of 24.8 percent from 2013 to 2018. According to study, telephony is the most used technology for now and will remain so in coming few years as well and the global UCaaS telephony market is expected to grow from $870 million in 2013 to $2.48 billion by 2018, at an estimated CAGR of 23.3 percent from 2013 to 2018.

Companies are interested to deploy UCaaS on their existing infrastructure. So this results in hybrid UCaaS that allows many cloud providers to integrate their services with UCaaS service providers.

The report also offers the competitive landscape of the Unified Communications as-a-service (UCaaS) Market and provides a detailed comparative analysis of the technological and marketing strategies that the key players are adopting in order to gain an edge over their competitors. 

Edited by Ryan Sartor

Article comments powered by Disqus

Featured Whitepapers

Building A Business Case For Unified Communications

The hype surrounding any emerging technology often shrouds the private sector with mixed feelings, as decision-makers try to decipher whether new offerings will enhance operations, hinder productivity or introduce some bizarre mixture of the two.

Instant Cashflow Improvement and Rapid ROI with Unified Communications

The up-and-down economy of the past several years has highlighted the need to operate more effi ciently and cut costs wherever possible. In most situations, these two notions would seem contradictory, but a number of emerging technologies - cloud computing, virtualization and the bring-your-own-device movement among them - are helping companies accomplish these goals.

The Top Four Pitfalls of Unified Communications

Today's enterprise needs to be agile if decision-makers wish to remain competitive and relevant in the eyes of consumers. As more companies and customers around the world begin leveraging innovative devices like smartphones, tablets and next-generation laptops, the need to deploy unified communications grows alongside it. Neglecting to implement the technology may result in dire consequences that could spell the end of an organization.