ECG Intros Metzo Unified Communications Platform

ECG, a provider of network design and operations services, debuts Metzo a unified communications platform for large enterprises and government agencies.

Metzo is a pre-integrated, all-inclusive package that enables large enterprises and government organizations to focus on their core competencies while it takes care of all backend engineering needs.

The solution facilitates the easy deployment of BroadSoft’s (News - Alert) BroadWorks for enterprises as the pre-integrated package provides feature-rich services for any organization in a short span of time. The environment delivered by Metzo is familiar to legacy PBX (News - Alert) users. In addition it also provides advanced unified communications services via BroadWorks.

According to officials Metzo features unified messaging capabilities besides bulk user provisioning, simplified self-service portal, roaming user support and remote survivable sites. It also offers 1000+ POTS lines, fax machine support, SIP carrier interconnect, zero-touch SIP phones and 24x7 fraud protection.

All these features along with HIPAA / NIST 800-58 compatible encryption and end-to-end network visibility for troubleshooting come pre-integrated with Metzo. This in turn reduces deployment time significantly streamlining the entire process.

Also Metzo is scalable and can work from 1,000 up to 100,000+ users. The desk phones have been designed to make the provisioning process easy. All the hardware and integrated systems can be scaled rapidly making system upgrades and network expansion seamless and easy.

As the system features optimum fault tolerance features the downtime is drastically reduced. Metzo also provides locally redundant and geographically redundant options in order to ensure five 9s reliability.

Depending on the users’ requirement Metzo can be extended with modules such as fax-compatible analog POTS lines; ISDN PRI and CAS T1/E1; IPSEC encryption; TLS/SRTP encryption and end-to-end infrastructure visibility.

Recently ECG announced that it will be offering its network review package to qualifying service providers at no charge, as a way to introduce its VoIP network expertise to a larger audience. ECG has been designing, operating, and auditing VoIP service provider networks for over 10 years, and through that experience base they have developed and proven ‘best current practices’ that have greatly improved the reliability and scalability of many networks.