Unified Communications Featured Article

Purple Unified Communications Strategy Service Helps Organizations Successfully Adopt UC


September 11, 2013

Purple, a provider of independent technology consultancy services, recently launched its unified communications strategy service to help customers understand how UC can be successfully adopted into an organization.

Unified Communications (UC) is one of the most talked about technology offerings in today’s market. However, the term UC also brings different views from different suppliers.

According to Purple, unified communications means “bringing together all the various methods of how to communicate” - be it e-mail, telephone, instant message or social media - into one interface and enable a user to communicate in the most effective way available at any given time.

Unified communications finds different business cases. It finds applications in remote offices, mobile workers, multiple communications platforms and disaster recovery services.

The service can help a business improve internal communication, provide a more intimate customer service and allow for strategic growth without losing communication capabilities. Purple believes that if done properly, unified communications can absolutely assist in delivering these objectives.

As an active technology consultant in the industry, Purple is optimistic about the success of unified communications. However, the company says how to get users to adopt this change and embrace it is where the real skill is required.

Purple now offers a UC consultation service helping customers build an effective UC strategy from the bottom up with key stakeholders in the business. Once the business case and objective have been defined and agreed, Purple will use the knowledge of the technology and its partners to deliver the required service and remain engaged with their clients until the project has been fully executed.

Using the Purple UC adoption blueprint, Purple assists clients by continuing to measure the UC adoption and look at continual improvements and changes as and when required.

Once the business case and objectives have been defined and agreed, Purple will use its knowledge of technology and trusted partners to deliver the required service and remain engaged with their clients until the project has been fully executed.

Using the Purple UC adoption blueprint, Purple assists clients by continuing to measure the UC adoption and look at continual improvements and changes as and when required.




Edited by Rachel Ramsey




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