Unified Communications Featured Article

The Impact of the Mobile Workforce on Modern-day Enterprises


September 11, 2013

With an increasing number of employees relying on unified communications to work, enabling a mobile workforce has had a significant impact on the way organizations function.  

Applied Voice & Speech Technologies, Inc. (AVST) believes that communication without any regard to location is the way to go forward for companies of the future. A recent white paper, The CIO's Guide to Enterprise Mobility, considers various effects a mobile workforce has had on the modern day enterprise. It touches upon various trends in the technology sector to put forward its point. These trends include context-aware unified communications (UC), public vs. private cloud, mobile networks in transition and the bring your own device (BYOD) movement.

The white paper identifies context-aware UC as the major aspect of this change. The advent of cloud technology has had a significant role in the way mobile workers have been working in their offices.

Atom, the next-generation 'AVST Total Office Manager’ by the company is a 24/7 office manager and offers new location-based services, federated presence and a multi-lingual speech interface. The location-based services provided by the company make it easier to manage calls.

“Whether it's through Wi-Fi association, cell tower identification or GPS, access to location information opens up a whole new world -- that of context-aware UC," said dBrn Associates' Michael Finneran. “Business users want an Apple Siri-like experience for the enterprise. They are looking for a personal assistant that can check inventory levels and backorder status as well as vacation balances and quota attainment for the month.”

Recently, the CX-E UC platform from AVST completed the first phase of the Mitel third-party partner interoperability test certification process -- Self-Assessment Testing (SAT). This means Mitel’s solutions will now work seamlessly AVST products.




Edited by Rachel Ramsey




Request a Quote
Become a Partner

Featured Blog

Millennials and Technology – "I want it now"

The millennial generation, also known as individuals born between the years of 1980 and 2000, are a group of highly collaborative adults estimated to account for roughly 75% of the global workforce by the year 2025...

4 Steps to safely enter 2016 with Fusion and leave your old provider behind

Enough is enough! You can't tolerate the dropped calls, the complaints from upper management, and the slow response time from customer service. You saw the signs of the breakup all along, and now it's time to move onto something new...

Practical Benefits of a Unified Communications System

The business world of is rapidly changing thanks to the technological advancements of recent years...