Hey UC, MYOB When it Comes to BYOD
Ah, so many acronyms and so little time! Unified communications (UC) is a set of solutions that are significantly beneficial to end users and administrators alike and includes e-mail, voicemail, voice conferencing, desk phones, mobile phones, soft phones, IM, fax, E911 notification and call recording capabilities. Mobile workers are turning to UC offerings as a way to remain just as productive as they would be from their desk while on-the-go and the bring your own device (BYOD) trend is characterized as enabling employees to use one device of their choosing, whether it is a smartphone or a tablet, for both personal and business use. However, why can’t UC just mind its own business when it comes to BYOD? Because it is the crucial platform enabling this strategy to remain fruitful, of course.
Network World (News - Alert) has recently reported that corporate decision-makers now must accept and implement trends like BYOD into overall operations rather than stray away from it as it ultimately yield results ranging from reduced costs and improved productivity to much higher quality interactions amongst an entire workforce and customer base.
According to a blog post from Teo, “This represents how a failure to consider adopting the associated solutions to support employee-owned devices could lead to a competitive disadvantage.”
In a separate study released by analyst firm Frost & Sullivan (News - Alert), findings show that in the next 12-month period unified communications and collaboration (UCC) and information and communications (ICT) spaces will likely seamlessly integrate. Targeting C-suite members of North American countries in order to get an in depth look into what these individuals truly think of their IT behavior now and how it will be altered in the near future, the consumerization of IT was highlighted as one of the challenges currently that companies are being forced to overcome. This term is defined as the combination of both personal and business technological innovations that involves IT workers investing their own money into resources that will then be leveraged to complete multiple tasks.
In addition, the increasingly popular BYOD (bring your own device) trend is also being utilized within a larger amount of work workplaces, which has driven 35 percent of those polled to reveal they will be raising their IT budgets in 2013. Over a quarter of the survey respondents also revealed they are hard at work attempting to revolutionize their companies to measure up to new demands place upon its network through these next generation offerings.
And hey, if you think the UC space is just growing here in the U.S., you would be wrong because “Reality Check on Key Mexican Unified Communications (News - Alert) and Collaboration Solutions Markets,” which encompasses key findings from the analyst firm, found that the UC&C market in Mexico has earned revenue of well over $272 million in 2011, which it estimates will hit over $478 million by 2018.
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Edited by Brooke Neuman