Resources from Unified Communications

ScanSource Communications Wins Distributor of the Year Title from ShoreTel

December 03, 2012

ScanSource announced that it has been honored with “US Distributor of the Year” title by ShoreTel, provider of unified communications (UC) platforms.

ShoreTel gives away this award to companies who demonstrate high-quality channel enablement, business growth, and the quality of value-added support and services. ScanSource officials collected this award at the recent ShoreTel’s Champion Partner Conference in Orlando, FL.

Speaking on this occasion, Buck Baker, president of ScanSource Communications, said that they are honored to receive this recognition from ShoreTel, as they share a similar commitment to helping their reseller partners grow and strengthen their UC business.

 “I would like to thank our team for their outstanding support in delivering the tools and services our reseller partners need to be successful, including sales and technical support, financial services, custom configuration, marketing support, education and training, and customer service,” Buck Baker added.

ScanSource operates as a wholesale distributor of specialty technology products, providing distribution sales and services to resellers in the specialty technology markets, including automatic identification and data capture (AIDC) and point-of-sale (POS) solutions through its ScanSource POS & Barcoding sales unit; voice, video and converged communications equipment through its Catalyst Telecom and ScanSource Communications sales units; and physical security solutions through its ScanSource Security sales unit.

The company has two geographic distribution segments: one serving North America from the Southaven, Mississippi distribution center, and an international segment serving Latin America (including Mexico and Brazil) through its distribution centers located in Miami, Florida; Mexico City, Mexico; Curitiba, Brazil; Recife, Brazil; and Sao Paulo, Brazil and Europe from distribution centers located in Liege, Belgium and Cologne, Germany.

Mark Arman, vice president, international sales and worldwide distribution, ShoreTel, said that ScanSource brings deep expertise in IP telephony and UC solutions to the ShoreTel sales network and shares their commitment to driving world-class customer satisfaction amid unprecedented growth.

“With the high-quality value-added support and services they provide to our channel, ScanSource has shown itself as a strong partner that can best meet our customers’ needs,” Arman added.

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Edited by Brooke Neuman




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