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iscoord Unveils BroadWorks Edition of is-phone Desktop Lync2010

October 24, 2012

iscoord (News - Alert)  has unveiled an enhanced version of its “is-phone Desktop Lync2010 for BroadWorks”. The latest release, version 2.0, includes a software plug-in that can be used to effortlessly incorporate BroadWorks capabilities in Microsoft (News - Alert) Lync 2010 client.

The telephone experiences in Microsoft Lync can be further enhanced by the latest release, which incorporates BroadWorks telephony in a native manner. is-phone Desktop Lync2012 for Broadworks offers 3-way audio conferencing, call controls, telephony existence synchronization with Lync and call history. Associative features in Lync like instantaneous messaging or desktop sharing are also incorporated in the offering.

In a statement, Rolf Kuster, CTO, iscoord said, “We improved is-phone Desktop Lync2010 for BroadWorks by embedding our softphone and reworking our design to improve performance and phone numbering with Lync’s contact resolution. In addition to deskphone mode, the plug-in now offers softphone mode to end-users. Softphone mode is particularly appreciated by large organizations as it helps to quickly sort out painful corporate issues – like easily interconnecting the Lync client to a legacy MCU server such as Polycom (News - Alert) or Cisco without any complex technical hassles. We are also seeing a significant number of large organizations supporting ad-hoc video conferencing with 8 participants maximum in their Lync environment and other organizations looking for a simple UC softphone solution for their mobile workers while preserving the Lync experience – for example, using just one Lync application with all UC features including enterprise telephony – which is just invaluable.”

According to David Bukovsky, VP, Product at BroadSoft (News - Alert), the organization’s key approach is promoting interoperability testing of the BroadWorks platform with end-user devices, in order to guarantee an advanced communications experience. Service providers can now distinguish their offerings when the iscoord UC Softphone is utilized with the BroadWorks platform. This incorporated offering will therefore allow service providers to penetrate fresh market verticals.

Christophe Remillet (News - Alert), Head, Business Development, iscoord said, “The beauty of is-phone Desktop Lync2010 for BroadWorks is certainly its simplicity and versatility. Service providers, operators and enterprises just need to install the software client plug-in in addition to their Lync 2010 client, whether they run Windows XP/Vista/7, Terminal Services or Citrix. That’s all. This is a key and unique differentiator in this market.”

Edited by Brooke Neuman

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