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TMCnet Unified Communications Week in Review

October 20, 2012

Welcome to another TMCnet week in review, rounding up the most significant events in the unified communications sector for the week just past.

First up, Galdon Data was selected as a finalist for this year's Microsoft partner network award in unified communications. The company has already received an award from Microsoft, the Unified Communications Competency award, before in 2009 and obviously hopes to win another.

“Being recognized for our capabilities in the field of unified communications is extremely important to us,” comments Fairoz Jaffer, director of Galdon Data. “It underpins our credibility in this area of expertise with our customers and potential clients.”

Next, Access Manufacturing Systems used Whaleback Managed Services' CrystalBlue UC Service in an effort to improve communications and productivity. CrystalBlue Cloud-Managed UC services provide enterprise-wide communications, along with all the features and quality of an on-premise PBX, but without the hassle of managing and installing one.

"Whaleback offered us terrific features and benefits,” says AMS president, David Dulong. “Not having to own the product outright and having them manage it for us is actually less expensive for us monthly than what we had been paying. We can just pick up the phone and dial someone directly, which helps our employees and customers to connect quicker and more efficiently."

FVC selected Microsoft to be its exclusive partner for both cloud and UC technologies this week. As such, FVC will provide businesses in the Gulf area with access to Office 365, which offers cloud and UC services in one powerful package.

In all, businesses in the Gulf now have access to e-mail, instant messaging, and collaboration tools in addition to UC solutions via Polycom-Lync integrated solutions. Of course, Office 365 features a cloud-hosted version of Microsoft's ubiquitous Office suite.

Lastly, Avaya was ranked number one in Gartner's recent Magic Quadrant for Corporate Telephony. The ranking was designated to the company based on its ability to execute and completeness of vision, according to Gartner.

The Gartner Magic Quadrant for Corporate Telephony examines vendors that design, manufacture and distribute corporate telephony solutions, including those dealing in software, hardware or a combination of the two. The report also points out trends in the corporate telephony market, such as the fact that many vendors are adding presence, IM, conferencing and mobility to communications bundles.

That's all for this week in review. Be sure to head over to the Unified Communications Channel for more news in this sector.

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