Frost and Sullivan Sees Unified Communications Growth in India
It seems sometimes that there’s no limit to the industries and businesses that can make use of Unified Communications. A recent Frost & Sullivan study has show the list is continuing to grow, with Indian manufacturing businesses, banks, and service providers using UC services, and enjoying the benefits as a result.
In the study, Frost & Sullivan looked at the 2011 Indian UC market, which had an estimated $522.7 million in spending that year. It found that trends such as virtualization, mobile conferencing, and cloud communication are on the rise, showing considerable improvement in their application from the previous year. There are also significant increases in deployment among banking, service providers, manufacturing, and government, showing the versatility of UC services.
"Most enterprises have transitioned from legacy to pure IP-based communication systems,” says Parminder Saini of Frost & Sullivan. “Real-time and multi-modal communications have facilitated adoption of various on-premise applications, and we now see the movement in adoption of cloud-based UC solutions. The 3rd Annual South Asia Unified Communications Summit 2012 would look at various technology choices for business collaboration that are available to enterprises and how to bring this innovation directly to the user's workplace, on his/her device."
UC has proven to be helpful in a variety of industries across the world, so it’s no surprise to see its uses continue to grow. Seeing how it grows in different industries at different rates across various countries makes it clear where each thrives, but in the end, it’s keeping businesses, their partners, and customers all connected.
In a related vein, Frost & Sullivan will be hosting the South Asia Unified Communications Summit 2012 in Mumbai, Bangalore, and Delhi on September 11, 13, and 18. It will be attended by decision-makers from a variety of sectors, and will cover the ever-shifting UC landscape, cloud-based services, and so on.
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Edited by Amanda Ciccatelli