Unified Communications Featured Article

Want to Drive Productivity in Your Business? Unified Communications is the Answer!

September 17, 2012

No matter what political party you belong to, everyone can agree that it is crucial that our economy continue to get better. Yet, one bright spot in this still sluggish economic climate is proving to be the implementation of unified communications within enterprises, a point highlighted within a recent report from Infonetics (News - Alert) Research.

Looking at a year-by-year basis, VoIP system gateways have still been implemented and the market saw an increase of around 14 percent in the second quarter of 2012. And the study also pointed out that the UC space was actually the only industry that continue to gain momentum, ramping up 2.2 percent last quarter.

UC is comprised of many real-time communication services like conferencing and desktop video, solutions that enable a workforce to be located all over the world but still be able to see each other while collaborating on an important project. As unified communications continues to evolve though, user’s expectations are only expanding and when an offering doesn’t measure up to what they are looking for the results can be devastating.

Ensuring that your UC portfolio provides an ultra high level of service quality is key, as well as being able to easily manage multi-vendor deployments while simultaneously streamlining operations. Luckily, an upcoming event sponsored by NetScout titled, “Assuring the User Experience for Unified Communications (News - Alert): Addressing the Quality and Performance Challenges of Real-Time Communication Services” will contain all of the information a company needs to see the most benefits from a UC solution in the shortest amount of time.

After participating in this webinar, attendees will gain invaluable information such as how to power consistent and reliable service levels for IP telephony and video conferencing, ensuring that a service management strategy is proactive rather than reactive, rapidly troubleshooting and detecting reasons for UC service performance problems, and deploying new UC applications in a much shorter window of time.

Everyone from business and technology decision-makers to managers that are currently weighing whether or not to adopt unified communications to businesses looking to answer questions in regards to this robust technology are invited to take place in this forum slated to take place on Wednesday September 19, 2012 12:00 p.m. ET/ 9:00 a.m. PT.

To register now, click here.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO (News - Alert). Follow us on Twitter.

Edited by Amanda Ciccatelli

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