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TMCnet Unified Communications Week in Review


September 01, 2012

The unified communications sector this week was busy as always. Here's a look at some of the top stories for the last week of August 2012.

Microsoft recommended its CU-RTC Web specification to the W3C WebRTC working group this week for voice and video over IP (VVoIP). SPIRIT DSP noticed that this specification, however, is not at all compatible with Google's products, however, sparking some controversy.

Indeed, both Microsoft and Google offer their own VVoIP protocol stack software, but their products and services are not interoperable. Obviously, each company wants its protocol stack to be dominant, but as of now, there is no clear winner.

Sprint this week introduced its Productivity Suites offering, a bundle of enterprise-class communication, collaboration, security and storage tools with added ongoing IT support directly from Sprint. This offering is meant to provide businesses with a comprehensive solution, making for easier collaboration.

“With the company’s focus on expanding our software-as-a-service portfolio, our productivity suites were designed to help companies boost productivity and cost savings, allowing employees to make the most of cloud-based collaboration and communication tools with seamless mobile integration for anytime, virtually anywhere access from nearly any device,” said John Dupree, senior vice president of business sales at Sprint.

Sennheiser unveiled two new headset series, optimized for use with Microsoft Lync. The two product lines, the Circle Series and the DW Series, are meant for use in demanding work environments.

Each individual headset in either series offers premium sound quality with clear voice. However, the DW Series headsets are DECT devices, which offer more productivity-oriented features.

Mitel integrated its Unified Communicator Advanced client softphone software with VMware’s Zimbra collaboration solution. This combined offering allows users to enjoy the features of an integrated softphone in a virtualized cloud environment.

“Mitel’s deep understanding of virtualization, and ability to incorporate customer feedback into their development cycle, made it easy to integrate Mitel voice functionality with VMware Zimbra,” said Andy Pflaum, senior director of business development at VMware Zimbra. “We are very pleased with how quickly we've been able to roll out the new voice and calling features to joint customers.”

Lastly, Alteva expanded its all-inclusive offerings of cloud-based services this week with the latest Alteva Hosted SMB Unified Communications Bundle. This bundle includes voice services, data services, hosted business applications and supplementary products.

"The demands of our direct sales teams and channel partners have been met with the launch of new best-in-class and all-in-one solutions for cloud-based communications,” said Mike Timar, VP of Product Management at WVT Communications Group. “Creating options to purchase bundled Alteva products reinforces our brand and reputation as a company that listens to its customers and agents to engage in the highest level of support in Unified Communications. Bundled options are becoming one of the most in-demand options in the SMB market."

That about wraps it up for this week in review. Be sure to head over to the Unified Communications Channel for more news in this sector.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX.  Stay in touch with everything happening at ITEXPO. Follow us on Twitter.






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