Unified Communications Featured Article

Unified Communications: Oh the Business Benefits are Bountiful!

August 16, 2012

Companies today have such a hard enough time staying afloat in this brutal economy, that solutions including unified communications are essential to take some of the pressure off these executives’ backs by ensuring that operations are running fluidly.

When implementing UC, an advantage that draws in companies like flies at a barbeque is cost savings, which can be seen from being able to maintain current resources much more easily. Flexibility is ramped up significantly with UC, employees can be added in a much shorter period of time and collaboration is much simpler overall.

Additionally, “Phone discussions, e-mails, instant messaging, SMS, faxes and other types of communication mesh neatly and effectively with unified communications, forming a Web by way of which communications can be tracked and info filtered,” a recent article revealed. “The price is minimal compared to the positive aspects obtained. VoIP shares the Web network, and each hardware and software can be hosted remotely with maintenance included as part of the hosting bundle. This eliminates the need for technical assistance on staff.”

Statistics regarding unified communications show that when leveraging these robust systems:

  • 75 percent of the time wasted by the average employee can be saved
  • 50 percent of the time wasted on employees trying to contact customers and colleagues can be eliminated
  • 25 percent of the time wasted by employees trying to get information can be used to complete other business-related tasks


Powering a completely unified back end infrastructure that can be up and running without delay, Teo is a major player in the UC space that focuses on enhancing productivity and powers a robust user portal that is accessible from anywhere and with any device. Some of its capabilities include enabling users to set and view presence, view and manage their call log, retrieve and play voicemail, call recordings, send and receive faxes, schedule and invite others to conference calls, and manage presence- and schedule-based call routing rules.

“Teo UC has focused on an important problem set for multi-site businesses of all sizes,” said Jon Arnold, principal of J Arnold & Associates and UC Strategies Expert. “Whether the business has one or more telecom vendors to integrate, Teo UC makes the process much easier, faster and less costly. This ease of integration should appeal to any business looking to get more from their spend on telecom services."

To find out more about Teo’s extensive unified communications portfolio, click here.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2012, taking place Oct. 2-5, in Austin, TX. Stay in touch with everything happening at ITEXPO. Follow us on Twitter.

Edited by Braden Becker

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