Unified Communications Featured Article

ShoreTel Announces Key Appointments in Senior Management


May 04, 2012

ShoreTel, a provider of cloud-based business phone system and communications solutions, announced the appointment of new leaders to its senior management.

Joe Vitalone has been selected as Vice President, Channel Management and Timothy C. Gaines was appointed as Vice President of North America Sales. Mark Arman joined ShoreTel as Vice President of International Sales and Worldwide Distribution.

Vitalone rejoins ShoreTel from LifeSize. He brings over 25 years of sales and business development experience in technology and telecommunications to ShoreTel. Prior to joining LifeSize, Vitalone was a company officer and vice president for North America sales for ShoreTel.

In his new role, Vitalone will be responsible for strengthening channel revenues and advocating for the channel.

Gaines, appointed as Vice President of North America Sales, has been with ShoreTel since 2007. Gaines will now oversee North American sales for all on-premise solutions including unified communications (UC), contact center and mobility. Gaines has over 20 years of experience in the telecommunications industry especially in VoIP space.

Mark Arman, the new Vice President of International Sales and Worldwide Distribution, joined ShoreTel in November 2006. From 2006 to 2012, Arman was engaged in leading ShoreTel’s business development efforts, including strategic planning, merger and acquisition and global channel processes. Before joining ShoreTel, Arman was founding CEO of WindSpring and prior to that the CEO of Conferserv.

 “These staffing appointments provide an even stronger focus on our fast growing core U.S. and international markets,” said Peter Blackmore, ShoreTel CEO. “We are tremendously excited to be bringing back a key executive who has a history of driving positive growth in the channel for unified communications.”

Recently ShoreTel announced the release of M5 Communicator, part of the M5 Unified Communications Suite in ShoreTel's cloud division and free to all existing M5 clients.

In addition to offering instant messaging across the enterprise, peer-to-peer video chat, file transfer, and screen-sharing capabilities, Communicator's Presence feature lets users see when their colleagues are on the telephone.


Edited by Braden Becker




Request a Quote
Become a Partner

Featured Blog

Millennials and Technology – "I want it now"

The millennial generation, also known as individuals born between the years of 1980 and 2000, are a group of highly collaborative adults estimated to account for roughly 75% of the global workforce by the year 2025...

4 Steps to safely enter 2016 with Fusion and leave your old provider behind

Enough is enough! You can't tolerate the dropped calls, the complaints from upper management, and the slow response time from customer service. You saw the signs of the breakup all along, and now it's time to move onto something new...

Practical Benefits of a Unified Communications System

The business world of is rapidly changing thanks to the technological advancements of recent years...