Unified Communications Featured Article

TMCnet's Unified Communication Week in Review


April 14, 2012

Unified Communications had become a way for businesses to save money, eliminate maintenance of equipment, create new management services company-wide, and help employees stay connected no matter where they are. Unified Communications have really helped companies stay in line with technology.

This week, 8x8, a communications provider, announced that it will be giving its clients the ability to connect to a cloud-based PBX service while providing a unified communications service to TMW Systems.

Erin Harrison, Executive Editor for unified communications’s Cloud Computing, said the company realized after doing some research making the move to upgrade its unified communications was the right thing to do. “After analyzing its rising costs and management requirements and identifying the limitations associated with TMW’s premise-based phone system, the Cleveland, Ohio-based company decided to implement 8x8’s Virtual Office cloud-based PBX and unified communications services, according to Ron Godine, director of IT for TMW,” reported Harrison.

The company said it’s excited to be implementing new cost effective services. “We expect to see significant six figure cost savings using the 8x8 solution on both a CAPEX and OPEX basis,” said Goine. “Not having to purchase PBX hardware for each location and pay traditional local and long distance calling rates cuts this line item expense in half.”

To read more about TMW’s savings, click here to read the full story.

Also this week, unified communications’s Senior Editor, Peter Bernstein, wrote about Doug Woodburn, blogger for CRN, who recently reported why companies should take a hard look at unified communications as a platform they should begin implementing.

In his blog, Woodburn said, “Despite the fact that SIP was approved in 2000, we still live in a world where UC systems, as a rule, do not work together…This sorry state of affairs was recently branded as ‘ludicrous’ by Gartner analyst Ken Agress, who wrote a furious blog on the issue in the wake of last month’s Enterprise Connect show following a panel debate,” said Woodburn.

Woodburn continued his blog saying, “…In regards to the rants against UC, the aforementioned word ‘mobility,’ did not appear. The so-called socialization/consumerization of IT being driven by the Bring Your Own Device (BYOD) phenomena makes the case for SIP, VoIP, and UC compelling.”

To read more of what Woodburn said regarding Unified Communications click here.

This week, Avaya won Enterprise Connect’s Mock Unified Communications RFP Competition. The competition made participants generate a “mock” proposal for a client, who was looking for a complete, fully functional unified communications system -- everything from voice to hardware was supposed to be integrated.

With an average score of 91.8, Avaya’s responses were as much as three points ahead of other participants. David Chavez, CTO of Worldwide Sales at Avaya, said “Every day, Avaya and our partners meet the real-life customer represented in the Enterprise Connect Mock UC RFP competition. Our commitment to ‘The Power of We’ includes listening to customers and building solutions based on their needs for the highest level of flexibility, reliability and security with the broadest range of capabilities and best value for the price,” said Chavez.

Read more of Avaya’s Unified Communications plan that won them the award here.

Finally, another company Nexus IS, Inc was recognized by Cisco as a Gold Partner, after the company completed its final audit process. Carolyn J Dawson, unified communications Contributor, reported that the Masters Specializations in Unified Communications and Security partnership confirmed the award.

Edison Peres, Vice President and Chief go-to-market officer for Worldwide Channels at Cisco said that, “As the network becomes the platform for driving communications and innovation, our customers are demanding an enhanced set of skills and capabilities from channel partners. Nexus’ ongoing investment in their Gold Certification and Master Specializations in Unified Communication and Security ranks them among the industry’s elite.”

To read unified communications’s Full Report click here.

To stay on top of the latest headlines regarding Unified Communications make sure to check back here daily.






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