Unified Communications Featured Article

Digium Reports 40 Percent Growth of its VoIP Phone System for SMBs


December 28, 2011

Digium, Inc., an Asterisk Company, announced that one of its Voice over IP (VoIP) phone systems, Switchvox, has experienced a 40 percent growth in 2011.

Digium is the innovative force behind Asterisk, the most widely used open source telephony software. Digium officials have attributed the success of Switchvox to the continued global adoption of its Unified Communications (UC) solutions.

Switchvox has been designed for small- to mid-sized businesses (SMBs) and allows companies to connect and collaborate through integrated calling, mobility, instant messaging and conferencing, all at an affordable price. Switchvox provides all the functionality and features of an enterprise class IP PBX platform at a fraction of the cost, according to company officials.

Customers of Switchvox are expected to save up to 60 percent or more on their initial investment and as much as 80 percent on the total cost of ownership over five years, compared to the other business phone systems

In its latest version, Switchvox 5.0 provides Fixed Mobile Convergence (FMC), enabling users to seamlessly integrate any type of external phone with Switchvox. The FMC feature enables users to route, record or transfer calls from anywhere while appearing to be at their office location.

Frost & Sullivan recently recognized Digium as the best value in UC phones systems with the 2011 Customer Value Enhancement Award for UC in North America.

“We’re seeing tremendous traction in the small and medium business market because we’re providing our customers with the absolute best value in business phone systems,” Vice President of Global Marketing at Digium Leslie Conway noted. “Switchvox solutions allow these organizations to work where and how they want to work by incorporating support for mobile and remote workers. Our customers can do so much more with their phone system – they can integrate third-party business applications, easily collaborate and ultimately manage their businesses much more efficiently.”

This year, Digium introduced the Switchvox Mobile application for Android devices, adding to the existing mobile support for iPhone and Blackberry devices. The mobile apps are fully integrated into a user’s Switchvox phone system, allowing users to make outbound calls from their Switchvox extension and access other key user features directly from these mobile platforms at no extra cost.

In addition, improved reporting and management features and broadened API capabilities have been added to Switchvox, which gave the administrators more flexibility to integrate and customize applications with Switchvox. All of these features are available to Switchvox customers with current subscriptions at no additional cost or licensing.

Digium also reported a great year for its worldwide channel partner program, which reportedly doubled in size last year. The company expanded its online training and certification and added inside sales and field support teams. In addition, Digium's partner program received CRN’s prestigious Five Star Partner Program award.

Earlier this month Digium released its 8-port T1/E1 card designed for high density Asterisk deployments. The TE820 includes eight independently software-selectable digital telephony interfaces, supporting up to 192 channels (in T1/J1 mode) or 240 channels (in E1 mode).


Madhubanti Rudra is a contributing editor for unified communications. To read more of her articles, please visit her columnist page.

Edited by Carrie Schmelkin




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