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Mitel Making Unified Communications Easy To Manage


October 25, 2011

Mitel, a provider of unified communications and collaboration (UCC) software solutions, recently announced the release of Mitel Communications Director (MCD) 5.0 software. The foundation of Mitel's Freedom architecture, MCD will now provide companies with the ability to access an advanced set of communications applications through just one, single cloud-ready software stream that can be immediately deployed on industry standard servers, including virtualized server environments.

The release has a number of new features that have been specifically customized to make managing its software even easier than it already is. The new features that MCD 5.0 incorporates will be of significant benefit to medium-to-large sized enterprises as well as to a number of different industries.

Some of these new features include the ability to scale Virtual MCD (vMCD) so a single instance will support up to 2,500 users; a streamlined process for installing and commissioning systems, and simplified ongoing administration of the solution with features such as fully synchronized Active Directory integration; support for large-scale hospitality properties, with a centralized deployment model that delivers scale and high availability to large-scale analog environments; the option to deploy MCD on an industry-standard server with fully redundant components, including processors, power supplies, and fans to further augment Mitel's strong business continuity solution.

Frank Ball, telecom coordinator at Okanagan College, said, "It's always nice to know that you're being listened to and Mitel has demonstrated they are a strong partner by incorporating our feedback into their product development. With this latest version of MCD, our day-to-day management has been simplified dramatically. In addition, the flexibility of their Freedom architecture gives us the ability to leverage our investment as we evolve our IT delivery strategy."

Ron Wellard, executive vice president and general manager, Mitel Communications Solutions said, "Through numerous conversations with our channel partners and customers, we created MCD 5.0 to deliver a host of significant design changes to more effectively address the needs of our large customer base. This new solution improves our management capabilities for both on-site administrators and channel partners, which ultimately reduces the TCO to the customer."

Mitel is one of the global providers of business communications and collaboration software and services.


Calvin Azuri is a contributing editor for unified communications. To read more of Calvin’s articles, please visit his columnist page.

Edited by Carrie Schmelkin




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