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Mitel's Unified Communicator (UC) Advanced Software Now Supports Apple iPhone and iPad

September 26, 2011

Mitel, a provider of unified communications software solutions has announced the availability of the Mitel Unified Communicator (UC) Advanced software on the iOS mobile operating system for Apple iPhones and iPads.

With this offering Mitel extends the reach of its unified communications platform on mobile devices, allowing IT managers to accommodate the bring-your-own-device (BYOD) phenomenon in the workplace.

The BYOD movement is creating additional challenges that make it difficult for IT departments to cope with security and control issues in enterprises. Mitel’s unified communications for iOS and other mobile platforms helps them face these challenges.

Built on Mitel's freedom architecture, the new offering eliminates the closed, single-vendor unified communications architecture that has historically defined the industry. With this solution, IT now can deliver Mitel unified communications applications via mobile clients across iOS-based as well as RIM- and Android-based mobile devices, representing the vast majority of mobile devices in business environments.

Back in April, the company announced the general availability of its Unified Communicator (UC) Advanced software for devices that run on Android mobile operating system. Mitel’s UC Advanced provides desktop and mobile users with a single interface to access all of their Mitel communications capabilities including voice, video, instant messaging, conferencing and presence, company officials said.

The solution also allows customers to search corporate directory and click-to-dial from corporate contact lists to place calls through the corporate network. They can view missed, dialed, and received calls, as well as access visual voicemail from their office extension and manage messages by preference rather than sequence. This product automatically updates presence status and call routing preferences based on their location or time of day.

"We recognize that delivering unified communications software to the iOS platform for Apple products is essential to our customers," said Ron Wellard, executive vice president and general manager, Mitel Communications Solutions, in a statement. "The BYOD phenomenon is one companies can't ignore.”

“By supplying a single software stream that works on the most popular mobile platforms and offering exceptional adaptability to existing infrastructure within an organization, Mitel aims to change the game in unified communications software," Wellard concluded.

Rajani Baburajan is a contributing editor for unified communications. To read more of Rajani's articles, please visit her columnist page.

Edited by Jamie Epstein

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