Digium, the Asterisk (News - Alert) company and provider of unified communications (UC), announced that its Switchvox family of UC solutions has received the “Best of Show” award in the SMB category at ITEXPO West 2011.
“Our event this week in Austin has raised the bar in every conceivable way – from conference content, to attendee count, and for the quality and breadth of the products and solutions that are showcased on our Exhibit Hall floor,” said Rich Tehrani (News - Alert), TMC CEO and conference chairman. “We’re pleased to honor Digium with a ‘Best of Show’ award, and we congratulate them for standing out amongst a large and highly competitive field.”
Leveraging the cost effective Switchvox, users can experience qualities of the most expensive UC solutions available in the market.
Since Switchvox is based on Asterisk, a widely adopted open source communications engine, Digium does not impose any licensing charges for advanced features.
“Switchvox stands alone in offering SMBs the wide range of features that they need to support outstanding customer service and to give employees the features and flexibility that they need in a business phone system, at a price that small to mid-size companies can afford,” said Leslie Conway (News - Alert), vice president of Global Marketing at Digium, in a statement.
The advanced features enable users to extend the power of the UC system to employees’ mobile devices with complete mobile integration through fixed mobile convergence (FMC).
Other business-enhancing features include Salesforce.com (News - Alert) and SugarCRM integration, visual voicemail, call queues and an interactive dashboard, and Switchboard.
Recently, Digium announced that it extended the value of its Switchvox UC solution for small to mid-sized businesses by adding free support for Android devices. The Switchvox Mobile application now integrates Digium's Switchvox SMB communications solution with Android as well as iPhone and BlackBerry (News - Alert) devices at no extra cost to customers.
Rajani Baburajan is a contributing editor for TMCnet. To read more of Rajani's articles, please visit her columnist page.Edited by Jennifer Russell