Unified Communications Featured Article

Alteva Enhances its Channel Partner Program


July 20, 2011

Philadelphia-based Alteva, a provider of unified communications or UC solutions, announced enhancements to its Channel Partner Program.

The new program can help master agents, agents and referral partners to expand their offerings, increase market share with a cloud-based UC solution and realize greater revenues. The UC solution comprises of Alteva’s hosted VoIP integrated with Microsoft Communication Services, including Exchange, Office Communications Server (OCS) and SharePoint.

Also it was revealed that channel partners can benefit a lot from the program, which encompasses Alteva’s recently launched UC Sales Certification training program, informational and educational Webinars, networking events, training guides and marketing materials.

Louis Hayner, chief sales officer, Alteva said in a release, “Alteva believes that a high tide raises all ships. It’s not just about improving our company, but the hosted VoIP and UC industries in general. By working closely with the channel and providing the tools they need to be successful, we can further extol the benefits of hosted UC.”

“By offering Alteva’s Channel Partner program, including our UC Sales Certification training, we enhance the value of our partners by helping them learn how to position services, expand offerings, boost revenues and increase market share,” Hayner added.

Many businesses are posed with problems relating to migration to cloud-based, or hosted, technologies. To eliminate this difficulty Alteva’s Channel Partner Program offers a commission plan, with monthly residuals, which includes four partner levels.

Officials added that the first level comprises of Alteva UC Certified Partners who will benefit from the highest commission percentage available from Alteva. This level includes partners who have completed the Alteva UC Sales Certification training program. The second level is the Alteva Premier Partners who get commission percentage by retaining a specified quarterly quota determined by their Alteva Channel Manager.

The third level is for Alteva Preferred Partners who receive commission with no quarterly quotas and the fourth level comprises of those Alteva Referral Partners eligible for receiving commission for referring business that result in a sale.

The company also offers other tools and resources via Alteva’s protected partner portal which allows partners to access Alteva marketing document templates featuring fields intended to input their own contact information before providing the documents to prospects. Level 1 Certified Partners receive the Alteva Marketing Toolbox, which provides marketing e-mail templates, follow up call scripts, useful links and other features, added officials.


Shamila Janakiraman is a contributing editor for unified communications. To read more of Shamila’s articles, please visit her columnist page.

Edited by Rich Steeves




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