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Techaisle Report: SMBs Face Bottlenecks While Adopting Mobility Solutions


July 14, 2011

Techaisle, a global SMB IT Market Research and Industry Analyst organization, conducted a multi – country primary research study on SMB Mobility Adoption. Results showed that the United States SMBs were likely to increase the amount spent on mobility solutions.

According to the study, in 2011, with 81 percent of SMBs implementing or about to implement some sort of mobility solutions, the projected spending in 2011 was likely to be in the region of $32 billion.

The Techaisle report showed that new mobile application development and customization were being looked on favorably, with 23 percent being spent on it, while only eight percent is to be spent on security and management and 17 percent on devices.

However, the passage to adopting mobility solutions is not all smooth. Although SMBs express a strong desire to achieve greater business value by integrating mobile solutions with business applications, cost, security and data service pricing have created adoption barriers.

In addition, major carriers have discontinued their unlimited data plans and have succeeded in creating bottlenecks in mobility adoption.

The report also indicates that attitudinal differences between SMBs’ adopting mobility are also factors that hamper adoption. The 17 percent aggressive adopters have no problem in adopting mobility, and this category also shows that over 90 percent have adopted smartphones while 38 percent have adopted tablets.

The Steady Movers exercise caution and move slowly before they adopt, while the fence sitters remain undecided as to whether to adopt or not.

VARs appear to be more active than their channel partners. According to the survey, 44 percent of SMB channel partners either offer or plan to offer mobility solutions. This means that for every 140 SMBs, there is one channel partner.

Individual country reports for the U.S., U.K., Germany, Italy, Brazil, Australia, Canada and upcoming India are available for SMBs and the U.S., the U.K, and Germany for Channels.

Techaisle is a global SMB IT Market Research and Industry Analyst organization delivering forward looking insights to its clients.


Mini Swamy is a contributing editor for unified communications. To read more of her articles, please visit her columnist page.




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