Unified Communications Featured Article

Polycom Brings 'UC Everywhere' Experience to Businesses with New Telepresence Solutions


April 28, 2011

Unified communications leader Polycom has introduced three innovative telepresence solutions to its award-winning, growing portfolio of conferencing solutions. The EagleEye Director room camera tracking system, the HDX 4500 executive desktop telepresence system and the mobile telepresence m100 solution are all positioned to enable “UC everywhere” adoption in the conference rooms of business users across the globe.

Designed as a more intimate, “production studio experience” for telepresence environments in conference rooms, Polycom’s EagleEye Director comes packed with features like voice triangulation, face-finding technology and a dual-camera tracking system for the ultimate face-to-face conferencing experience. Rather than simple camera tracking technology that can cause delays and interferences, this solution can highlight both individual speakers and the entire room for a more productive and lifelike meeting experience.

“Not every meeting room’s layout is ideally suited for videoconferencing. The result is a compromised user experience in which some remote participants appear too small on screen during video meetings,” said Ira Weinstein, senior analyst and partner at Wainhouse Research.  “EagleEye Director’s ability to intelligently zoom in and focus on active speakers provides an ‘up-close and personal’ video experience without costly room upgrades or noticeable camera panning during conferences.”

Available as an option for HDX Room Telepresence systems, the EagleEye Director automatically pinpoints and focuses on speaking participants, thus abolishing the necessity for camera adjustments and avoiding that “lost” feeling conference attendees often encounter.

As a new addition to the valued HDX portfolio, the HDX 4500 All-in-One executive desktop telepresence solution has been created to bring high-quality, enhanced audio and video conferencing to the executive desktop, thus improving productivity for both small business groups and executives. As an all-inclusive and HD-quality solution, users will have a more realistic experience thanks to a 24-inch LCD display and Polycom’s UltimateHD technology featuring the power of 1080p video and content sharing.

In addition, the H.264 High Profile technology guarantees costs savings due to 50 percent less bandwidth than similar solutions, as well as an elective, four-way MPPlus paired with high-bandwidth digital content protection, which offers flawless extension from point-to-point to multi-point video communication.

A business’ conferencing experience wouldn’t be complete, however, without Polycom’s Telepresece m100, a software application for PCs that enables users to instantly share content in a video conferencing session as well as connect to any standards-based telepresence solution. An easily loadable solution, the m100 software can be immediately deployed on the PCs of office employees, teleworkers, and road warriors for an easy instant messenger type of communication. At the push of a button, and paired with embedded and USB cameras, users can share standards-based content with others. Meanwhile, firewall traversal options allow communication to both suppliers and customer, and dual stack support enables users to call both the latest video conferencing devices and legacy systems.

Polycom recently teamed up with Motorola Mobility Holdings to bring its high-definition personal telepresence solutions to Motorola XOOM tablets, thus bringing broader collaboration choices to businesses, as reported by unified communications. The tablet boasts features including a front-facing two-megapixel camera for video conferencing and a rear-facing five-megapixel camera that captures HD video.

Polycom has also extended its UC solutions to the Samsung Galaxy Tab in addition to other laptops, tablets and pads that are sure to benefit from these PC-based software options.

Available late this month, the EagleEye Director and HDX4500 will be offered at a listing price of $8,499 and $11,999, respectively. The Telepresence m100, available in June through certified channel partners, will begin at a list price of $49.



Tammy Wolf is a unified communications web editor. She covers a wide range of topics, including IP communications and information technology. To read more of her articles, please visit her columnist page.

Edited by Jennifer Russell




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