Unified Communications Featured Article

Mitel Looking for Reinforcement from Arrow ECS


October 01, 2010

A distribution agreement has been reached between Mitel, a premier provider of unified communications software solutions, and Arrow Enterprise Computing Solutions, a business segment of Arrow Electronics Inc., and a leading IT distributor and provider of VMware solutions in Europe. This partnership will help Mitel to continue the expansion of its IT software distribution network.

In addition to maintaining a continued focus on developing channel networks, such as IT distributors and software solution providers, Mitel also focuses on business software integration, virtualization, cloud computing competencies and associated service capabilities. To help their clients meet their business objectives, unified communications is included as another practice in their IT offerings.

The agreement with Arrow ECS will help Mitel in the recruitment and development of new Mitel authorizedPARTNERs in France, supporting this evolution. The resellers of Arrow ECS who are already VMware partners will be able to take advantage of a specific European certification: "Mitel Virtual Solutions Specialist Partner."

"We are very happy to welcome Arrow ECS amongst our distributors in France. The arrival of Arrow ECS reinforces our development strategy and complements our existing distributors' approach. Arrow ECS and Mitel share important synergies in the area of software solution delivery, including virtualization. Together, we will be able to appropriately address the increasing needs of businesses in this sector," Lionel Hovsepian, sales director for Southern and Eastern Europe at Mitel, said in a press release.

"Mitel's offer rounds off our catalogue of voice, data, and video convergence solutions in an ideal way," Jean-Loup Desamaison-Cognet, VP of Southern Europe at Arrow ECS, explained. "It is important for us to work with a supplier coming from the IP world that wants to diversify in a way complimentary to ours. Mitel's latest technological alliances with VMware, Oracle and Research in Motion have all proved to be successful," Desamaison-Cognet continued

In order to concentrate on the added value that new software developments offer to businesses, Mitel's strategy has moved away from physical equipment. Mitel, with a purpose to do so leans on technologically strong partnerships, amongst which are:

VMware for call server virtualization and communication applications

Research in Motion for the development of Blackberry applications

Microsoft for the interoperability of Microsoft Office Communications Server

Oracle for desktop virtualization

In related news, Mitel, which sells unified communications software, has announced that it will provide the IP Telephony System for the 2010 Ryder Cup, taking place Oct. 1 to 3, at the Celtic Manor Resort in Wales.

To find out more about Mitel, visit the company at ITEXPO West 2010. To be held Oct. 4 to 6 in Los Angeles, ITEXPO (News - Alert) is the world’s premier IP communications event. Don’t wait. Register now.


Deepika Mala is a contributing editor for unified communications. To read more of her articles, please visit her columnist page.

Edited by Jaclyn Allard




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