With short text message becoming a more popular way for friends and families to keep in touch during holidays, Gartner Inc., the information technology research and advisory company, predicted SMS numbers worldwide would reach 2.3 trillion in 2010.
What’s more, Ericsson, the top, global provider of technology and services had predicted that up to 19 billion SMSs will be sent during the Chinese New Year holiday starting on February 14.
In Sweden alone, 32 million SMSs were sent on one network during Western New Year 2009-10, which corresponds to nine SMSs per subscriber., Ericsson (News - Alert) predicts that. Another peak record was set during the broadcast of “American Idol” in the US, 2009, when 178 million SMSs were sent.
As demands increase, network maintenance and support is also said to be highly important during peak times, and SMS is complicated in that a short message must cross different networks, and involves various operator billing and charging systems, and all types of mobile phones.
'Keeping our phones, computers and other devices connected is regarded as a basic human need,' Eva Elmstedt, head of Customer Support at Ericsson, said.
Ericsson is the world's leading provider of technology and services to telecom operators. Ericsson is the leader in 2G, 3G and 4G mobile technologies, and provides support for networks with more than 2 billion subscribers and has the leading position in managed services. The company's portfolio includes mobile and fixed network infrastructure, telecom services, software, broadband and multimedia solutions for operators, enterprises and the media industry. The Sony Ericsson and ST-Ericsson (News - Alert) joint ventures provide consumers with feature-rich personal mobile devices.
Founded in 1876 with the headquarters in Stockholm, Sweden, Ericsson claims to be advancing its vision of being the 'prime driver in an all-communicating world' through innovation, technology, and sustainable business solutions. Ericsson supports networks that serve more than 2 billion people.
Jai C.S. is a contributing editor for TMCnet. To read more of Jai's articles, please visit his columnist page.
Edited by Amy Tierney