AT&T has announced that it is partnering with Wallace Wireless (News - Alert), Inc. to offer a Wallace Information Communicator Pager, a premium group-alert notification solution for hospitals and healthcare organizations to help address their productivity, security and coverage needs.
The solution provides an integrated communication experience to healthcare professionals and hospital departments by allowing centralized administration, group notification and real-time delivery statuses for alerts.
WIC Pager from AT&T (News - Alert) is compatible with AT&T’s existing Enterprise Paging service, which helps to extend WIC Pager to any AT&T device to provide enhanced paging functionality like long SMS messages up to 456 characters, delivery receipts and two-way messaging.
This system improves medical information management. For on-call physicians and caregivers, the WIC Pager software on their BlackBerry (News - Alert) smartphone features an inbox to distinguish pager alerts from e-mail and SMS messages and allows for one-click call back and one-click response. Distinct ringtones can be set to ring until the alert is viewed, even if the user has their device set to quiet or vibrate.
“It’s not just pager replacement. Healthcare customers are bringing their largest alerting problems to AT&T: they are looking for a solution that can offer greater in-building coverage, improved reliability and security, and tight integration with existing healthcare infrastructure, enabling timely and well-documented responses from their caregivers,” stated Chris Hill, vice president, mobility product management, AT&T Business Solutions. “AT&T is committed to delivering applications that can solve these problems. WIC Pager from AT&T provides the choice of a simple single device solution that leverages the healthcare organization’s WiFi (News - Alert) infrastructure and the BlackBerry platform to deliver a notification solution for doctors, nurses and caregivers.”
Rob Moffat, president, Wallace Wireless, said WW is pleased to collaborate with AT&T to provide organizations with a powerful alerting solution that integrates with and improves existing healthcare workflows.
“WIC Pager provides hospitals and many other healthcare organizations with a reliable and easy-to-use application that provides timely and valuable information to caregivers, and ultimately improves the organization’s efficiency and quality of care.”
Anamika Singh is a contributing editor for TMCnet. To read more of Anamika's articles, please visit her columnist page.
Edited by Marisa Torrieri