Unified Communications

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December 17, 2008

Unified Communications Hits $10B in Third Quarter, Success Expected to Continue During Recession

By Michelle Robart, TMCnet Editor


In an effort to ride out today’s economic storm, companies are increasingly trying to do more with less- streamline operations, enhance productivity and expand their customer base – but there’s a catch. With the worsening economic recession, companies must achieve all this with fewer employees and less money. With unified communications (UC) companies are able to modernize and simplify the way they do businesses in a cost-effective manner.
 
A recently published report from Dell'Oro Group revealed that the Unified Communications (News - Alert) market had more than $3 billion in revenues during the third quarter of this year. This growth was mainly driven by the market's top two vendors - Avaya and Cisco.
 
The study also shows that unified communications is driving the enterprise voice market from its hardware base, such as PBXs, to software.
 
"Functionality that has historically been confined to the core PBX (News - Alert) hardware is moving into software applications that run on data servers and phones," said Alan Weckel, director at Dell'Oro Group.
 
"Previously unavailable features, such as graphical corporate directories and web browsing, are becoming telephony features. At the same time, functionality that used to be tied to the phone at a person's desk, such as caller ID logs or voice mail indication, is becoming available in cell phones and soft phones. More than ever before, the overall enterprise telephony market, from the PBX switch to the desktop phone, is shifting its emphasis towards software," Weckel added.
 
The enterprise voice application market grew 6 percent sequentially, while the legacy phone market (digital and analog) grew 2 percent sequentially on strength from several large vendors, including Avaya and NEC.
 
The Dell' (News - Alert)Oro Group Enterprise Telephony Quarterly Report provides complete, detailed coverage of the market with tables listing manufacturers' revenue, average selling prices, line (analog/digital and IP) and unit shipments for PBX (IP, Hybrid, Traditional PBX, Traditional Key) and Telephones (IP and Legacy Business Phones). The report also includes tables covering manufacturers' revenue for Unified Communications and Enterprise Voice Applications.

As a market research firm covering the networking and telecommunications industries, Dell'Oro Group provides in-depth research and analysis that enables component manufacturers, equipment vendors, and investment firms to make fact-based, strategic decisions.

 
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is Fixed Service Strategies for Mobile Network Operators, brought to you by Comverse (News - Alert).
 

Michelle Robart is a contributing editor for TMCnet. To read more of Michelle's articles, please visit her columnist page.

Edited by Michelle Robart

 
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