Microsoft SMB Featured Article

Gold Systems  , a provider of unified communications implementation services, announced that through the Microsoft Partner Program, it achieved the Voice specialization in the Unified Communications (News - Alert) competency, an important skill sets in Microsoft’s unified communications offerings.

Gold Systems bridges the gap between the worlds of telephony and software, with dependable unified communications solutions. The company delivers the right mix of systems integration, custom development and packaged applications. 

For Voice specialization, completion of competency testing and a technical readiness program is required along with good staffing and  internal deployment of the complete Microsoft (News - Alert) unified communications offering. Companies are qualified by Microsoft to deploy Microsoft unified communications technologies such as Microsoft Exchange Unified Messaging and Microsoft Office Communications Server 2007, like Voice over Internet Protocol (VoIP) and Web-conferencing.

Terry Gold, president and CEO of Gold Systems (News - Alert) said, “Gold Systems has long been a leader in the development and implementation of speech recognition applications accessed via telephone, and we have built expertise in integrating VoIP, unified messaging and conferencing with Microsoft unified communications technologies.”

Gold Systems offers software development and implementation services for companies utilizing the features of Microsoft unified communications products. The solution enables companies to improve productivity by providing on-site and mobile employees with integrated, easy messaging and access, also by providing voice-driven solutions.

 

Eric Swift (News - Alert), Senior Director of product management for the Unified Communications Group at Microsoft Corp. said, “Companies such as Gold Systems that have achieved Voice specialization are trained to understand the potential that exists in Microsoft’s software powered voice technologies.” “In this way, they can offer solutions in and outside the realm of traditional telephony, including working with their customers to create more productive business processes through unified communications.”